Culture: you are what you repeatedly do
We think of Company Culture as a set of behaviours that shape the way that people think, feel and behave in the long run. If you can trigger feedback behaviour in a team and turn it into a habit, then you will eventually create a feedback culture. If you can find ways to trigger criticism in a team to force them to make better arguments, you will develop a culture of excellence. A great example is a re-team blue team set-up. The red team is instructed to come up with the arguments against going on with the project. This set-up - or behavioural design intervention, if you will - triggers the proponents to come up with better arguments.
The point I'm trying to make: Transforming a company culture is very abstract. But if you can succeed in triggering specific behaviours, and if you can build simple habits, a cultural transformation will follow. You are what you repeatedly do.
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