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Sn 3 - Ep 18

WeCRY
by
Jesse Connuck & Daniel Eguren
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🍂🍢🏖👗💹🎲🏗📸🗺🕠🍥🍯

People cry at work. According to the New York Times, about half of people have, and the plethora of crying-at-work how-tos found on the internet seem to confirm this. [1] People tend to cry in their bosses’ offices (that’s why bosses keep tissues), though most prefer to spill their tears without an audience. A subsequent Times piece advised a range of different places to cry, specifically in an open office, with recommendations like “behind your succulent,” “in the elevator,” or “at the printer” (to muffle the sound). [2] They also suggest, “The restroom: This is where everyone goes to cry. Anticipate long lines.”

Crying at work may not be a terribly contemporary problem, but the question of where to cry is. In previous iterations of office life, people had more options. Even if you didn’t have your own office or cubicle, there was often an empty conference room to hide in. But with the rise of the open office plan has come the rise of the glassed-in conference room. In accordance with the aesthetic of transparency that the open office provides, glass conference rooms compound this feeling of openness at the same time that they let daylight further in to ever-expanding floorplates. [3] Glass conference rooms have thus become ubiquitous.

Without offices or cubicles or opaque conference rooms to cry in, what’s an abused worker to do? Well aware of the “popularity” of crying at work, companies and co-working spaces have commissioned designers to fix it. [4] That is, they have contorted a labor issue into a spatial one. Rather than a return to privacy, the solution has been found in repurposing the “distraction strip” — the building code requirement to mark glass walls so people don’t walk into them. [5] Logos had once been a popular choice but don’t obscure tears, while vertical stripes still reveal too much, and floor-to-ceiling frost conceals too wide a range of behaviors. Which leaves us with the horizontal stripe, preferably calibrated to span from table height to eye height of passersby. A view of legs and feet are unlikely to betray a wanton sob, and the sorts of meltdowns that involve arm flailing and stomping are considered inappropriate office behavior, so offices are not designed to indulge them.

This is where the design problem betrays itself. The design discloses the acceptable: silent tears are inevitable, distress larger than the distraction strip is inadmissible. [6] Rather than create office environments where people are less inclined to cry, crying at work has become a foregone conclusion — it is okay because it is obscured. Just as the open office masks surveillance with an aesthetic of transparency, this design “solution” masks the normalization of our emotional wreckage.

NOTES 🚘🏀🐤🍏🌎🍇

[1] Tim Herrera, “Why You Shouldn’t Feel Bad About Crying at Work,” New York Times, October 14, 2018; Sarah Todd, “The Case for Crying at Work,” Quartz, April 9, 2019.

[2] JiJi Lee, “Where to Cry in an Open Office,” New York Times, November 9, 2018.

[3] C. J. Hughes, “Rejecting the Cubicle for an Expanse of Space,” New York Times, May 19, 2015.

[4] Melody Wilding, “The Surprising Truth About Crying at Work,” Forbes, June 11, 2018.

[5] New York State Labor Law §§27-a, 27, 29, 241-b.

[6] Moya Crocket, “Here’s How to Recover If You Cry at Work,” Stylist, December 18, 2019.
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