2020 Annual Forum: Registrations, Abstracts and Consumer Travel
Registrations are now open for the 2020 Annual Forum
We are offering a number of complimentary registrations for all Queensland Health Divisions, Hospital and Health Services and Primary Health Networks. If you are a staff member or a consumer partnering with any of these organisations, speak with your consumer engagement lead to find out more. Complimentary registrations close on 17 April, so don’t miss out!
Consumer Support
We will once again be giving consumers and carers the opportunity to apply for travel and registration support to attend the 2020 Annual Forum. Places are limited so see our Travel Support page to learn more. Applications close Thursday 27 February 2020.
Consumers can also consider approaching the health organisation they are partnering with for travel and accommodation support. You will find tips and resources on how to do that on our Travel Support page.
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Call for Abstracts Closes Tuesday 25 February
Have you taken part in a partnership project worth telling everyone about? Or do you have an engagement method you would like to demonstrate? Please consider sharing what you have learned to help health consumer partnerships continue to move into everyday best practice.
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Not getting our Annual Forum newsletters?
This year we have engaged an event management company, Iceberg Events, to assist with our Annual Forum. Iceberg are sending all of our promotional emails, and those emails may be going to your Junk Mail folder. If you have not received any Annual Forum information, please search your Junk Mail for bella@icebergevents.com.au If you have any difficulty or questions about the newsletters, please contact Bella on 07 3876 4988.
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Opportunities from Health Consumers Queensland
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Consumer and Carer Recruitment Reminder
This year continues to bring an unprecedented increase in requests from Queensland’s health sector to recruit consumers and carers to partnership roles. The quality and number of these requests clearly acknowledges the undeniable value of involving everyday Queenslanders in all areas of work to improve and build a better health system for everyone.
However, high quality recruitment takes time. We advise allowing at least FOUR weeks before your next engagement partnership opportunity commences to find the right consumer/s and carer/s for you through our Statewide Consumer Network.
As Health Consumers Queensland enters a particularly busy period, we are grateful for your assistance in bearing these time frames in mind.
Thank you
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Partnering with Consumers: Training for Department of Health Staff February 2020
Health Consumers Queensland provides training to health staff on the Fundamentals of Partnering with Consumers.
The next training session will be held on:
Date and time: Tuesday 25 February 2020 9.00am-12.30pm
Location: Health Consumers Queensland, Level 3, 340 Adelaide Street, Brisbane 4000.
Who is this workshop for?
This session is for Department of Health staff who are currently or will be partnering with consumers on committees, projects, focus groups, etc.
If you are employed by a HHS, please contact your local engagement officer to find out when we are next delivering training at your facility.
What will the workshop cover?
- Barriers and enablers to effective engagement with consumers and carers
- The why, what, who and when of engaging with consumers and carers
- What you need to know to recruit, involve and support consumers and carers on committees and projects
Light refreshments will be provided for morning tea. You are welcome to bring your own lunch.
A maximum of 12 participants will be accepted for this month's training.
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Carer representative for Adolescent Extended Treatment Centre Steering Committee
Carers with experience or interest in child and youth mental health are invited to submit expressions of interest for a representative position on the Adolescent Extended Treatment Centre Steering Committee.
ABOUT THE PROJECT
The Department of Health is committed to ongoing engagement and participation of health consumers following the Government’s response to the Barrett Adolescent Centre Commission of Inquiry report.
As part of the 2017-18 State Budget, the Government committed to deliver a new Statewide Adolescent Extended Treatment Centre (AETC) on The Prince Charles Hospital Campus, to be owned and operated by Children’s Health Queensland Hospital and Health Service (CHQ).
CHQ, in collaboration with the Department of Health, other key Government agencies, and health consumers, has established an AETC Steering Committee to ensure effective governance of the AETC commissioning process. A carer position on the committee has recently become vacant.
COMMITTEE MEMBERSHIP
The Committee is to ensure advice and direction is provided to support timely and successful delivery of the AETC, and the necessary systems and processes to deliver a quality, safe, and inclusive mental health service. The Committee is chaired by Frank Tracey, Chief Executive, Children’s Health Queensland, and meetings are held on a monthly basis.
There are currently two consumer and two carer representative positions on this committee. This expression of interest is for a vacant carer representative position.
ROLE OF THE CONSUMER
Health Consumers Queensland is working closely with Queensland Health, the Barrett community of former patients, family, friends, young mental health consumers, and carers in Queensland to make sure consumer and community needs are considered during the establishment of the new AETC.
In addition to sharing experiences from a carer or family member perspective, carer representatives will:
- Provide information and feedback to the group
- Provide direct advice to inform developing solutions/decision making
- Provide feedback to be considered and influence future solutions or decision making.
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HOW TO APPLY
Find out more about this opportunity and apply by clicking on the link below.
Please email your expression of interest to Leonie Sanderson by midday on 28 February 2020.
Please call Leonie on 0437 637 033 if you are interested in applying but are unable to submit your expression of interest by this date.
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Have a voice in the way that people are cared for in a medical emergency
Closing date: close of business on Tuesday, 31 March 2020
The Emergency Medicine Foundation is inviting a health consumer representative to influence and promote positive patient, family, consumer and community experience and outcomes for emergency care.
The Emergency Medicine Foundation is:
- funding innovative Australian research to improve patient care in a medical emergency
- dedicated to translating research outcomes into real and practical benefits, which help save lives in medical emergencies
- supporting emergency health professionals – doctors, nurses, paramedics, retrieval staff and allied health professionals and work with hospitals, patients, government, NFP organisations and the wider community
- delivering better and more effective health services through research to improve healthcare, health outcomes, save lives and money.
ROLE OF THE CONSUMER
- To partner with a unique, non-profit organisation to promote positive patient, family, consumer and community experience and outcomes from emergency care, through robust research and making change happen.
- Lead and engage with their Board and Executive to help shape the future of EMF.
- Be a guiding voice for an organisation that has limited consumer involvement and take it to a place where the consumer voice is pivotal, underpinning the work they do.
- As the first consumer representative with EMF, this role will shape the future of consumer partnering and EMF’s future. In many ways the role will be shaped by you, and may include attending meetings, providing advice on documents – such as strategies and research initiatives, and also representing EMF.
WHO IS IT FOR?
The ideal candidate:
- You don’t need to be research savvy, but you must be an experienced consumer representative.
- You will be confident working and communicating with healthcare professionals, board and executive members.
- You enjoy being part of a small, values driven, dynamic team.
- You will have the ability to think strategically and clearly articulate your feedback in person, by phone or online meetings.
- Strong consumer voice with a flexible approach that will help EMF shape its future.
- Consumers located in rural, regional and remote communities are very welcome and highly encouraged to apply (access to meetings will be supported by online video conferencing).
HOW TO APPLY
Find out more and complete an application by clicking on the link below and return to consumer@hcq.org.au by close of business on Tuesday, 31 March 2020.
For assistance, please contact Health Consumers Queensland via consumer@hcq.org.au or by phone on 07 3012 9090.
Any questions about the role or EMF, please contact
Ms Kellie Furey, Communications Manager
Phone number: 07 3720 5700
Email: kellie.furey@emfoundation.org.au
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Getting paid for your consumer rep work with the Department and HHSs
Queensland Health is using a new finance system. Health Consumers Queensland is aware that the new finance system has caused a few problems for some consumers - including not getting paid or waiting a long time to be paid.
Health Consumers Queensland has created an on-line survey to find out if you are having any problems with getting paid for your consumer rep work.
We will use this information to show Queensland Health's Finance Branch how many consumers this is affecting, the common problems encountered, and to help them find solutions that work for consumers.
However, in the short-term, if you are waiting to be paid and it's been more than one month, please get in direct contact with your key contact on the project/committee that you are involved with. Let them know of the delay in payment and ask them to follow this up on your behalf. You may also want to ask for timeframes about when it's likely to be sorted.
Please feel free to share this with other consumers.
The survey is open until Friday 29 February 2020.
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Opportunities from other Organisations
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Consumer Carer Senior Coordinator
Are you passionate about outcomes for children and young people across Queensland?
We're committed to providing life-changing healthcare for children and young people for a healthier tomorrow.
About the Child and Youth Mental Health Service
The Child and Youth Mental Health Service (CYMHS) at Children's Health Queensland specialises in helping infants, children and young people up to the age of 18 years who have complex mental health needs.
Each year CYMHS takes pride in providing quality mental health services to more than 2500 Queensland children and young people, and their families.
Your Opportunity
The Consumer Carer Senior Consultant will promote and give guidance to the development and ongoing management of consumer participation and provide ‘systems advocacy' in relation to consumer, carer and family related issues by:
- Ensuring consumer, carer and family perspectives are included in all aspects of mental health service planning, delivery and evaluation
- Assisting staff of the Queensland Adolescent Extended Treatment Centre in its aim to provide a person and family-centred service.
- Communicate the broad views of consumers, carers and families to mental health services and other relevant services.
Closing date: 2 March 2020
Find out more and apply by clicking on the link below.
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Care for the Caregiver Symposium
The inaugural Metro South Health Care for the Caregiver Symposium will be held on Thursday 27 February 2020 at Brisbane Technology Park.
Exploring the theme ‘Caring for healthcare staff’, the Care for the Caregiver Symposium features exceptional and renowned speakers who will inspire and empower attendees to think differently, embrace change and recognise the importance of healthcare staff wellbeing in achieving a true culture of excellence in person-centred care.
It will also showcase Metro South Health projects and achievements in person-centred care and provide a learning platform for staff and managers to reinvigorate their own working practice and create a caring environment for each other.
Established by the Planetree Team, the Care for the Caregiver Symposium demonstrates Metro South Health’s commitment to person-centred care and offers a fresh focus on our staff and their wellbeing.
Register and download the programme below by clicking on the link below.
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Statewide Renal Clinical Network Forum: Healthcare delivery close to home
13 March 2020—State Library of Queensland, South Brisbane
You are invited to attend the Statewide Renal Clinical Network (SReCN) Forum: Healthcare delivery close to home.
The forum will be held at The Edge Auditorium, State Library of Queensland. It will be a great opportunity to share excellence and innovation that develops, strengthens and builds capacity in renal services.
The program is currently under development. Watch this space!
Registration to attend the forum is essential. Click on the online registration form below by Monday 9 March 2020.
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