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Cork City Community Response (Part of the Community Call Initiative)

Helpdesk  Tel: 1800-222-226 (Mon-Sun  8am - 8pm) Email covidsupport@corkcity.ie
To ensure vulnerable members of the community or those living alone can access deliveries of groceries, medicine & fuels and can avail of social care supports. Read more on the Cork City Council website:  www.corkcity.ie

Read the latest weekly updates from Cork City Community Response: Issue 1,16 Apr |  Issue 2, 22 Apr | Issue 3, 24 Apr 



Interactive Online Map of Cork City: There are 16 local Community Response areas. 
Add your organisation or service click this link CorkCityCommunityResponse_OnlineMap 

USEFUL NUMBERS

• Cork City Council Customer Service Unit Tel: 021 492 4000 for all enquiries 
• community@corkcityFor general queries regarding Community response
• Cork City Community Support Helpline: 1800-222-226 (Mon-Sun  8am-8pm) Email covidsupport@corkcity.ie

 




The HSE website is the key source for health advice: www.hse.ie/coronavirus.

COVID-19 Updates:   www2.hse.ie/conditions/coronavirus/coronavirus.html

HSE live Helpline: Callsave 1850 24 1850 8am - 8pm Mon - Fri & 10am - 5pm Sat - Sun

Social Media on Twitter follow: @HSELive; Department of Health - @roinnslainte; Dr Tony Holohan - @CMOIreland;  Health Protection Surveillance Centre (HPSC) @hpscireland; 


Click for latest update: Government  of Ireland Gov.ie COVID-19 - Latest Updates (https://bit.ly/2TPWonr)

Ireland's National Action Plan on COVID-19. : www.gov.ie/en/publication/47b727-government-publishes-national-action-plan-on-covid-19/



HPSC (Health Protection Surveillance Centre) Click Guidance for healthcare professionals on COVID-19

                                       



Community Partner Pack with Advice Posters and videos for your organisation: 

• Click for Posters and Videos (English and Irish) COVID19_PostersVIdeos English & Irish:  (https://bit.ly/2Wu6wnv)
• COVID 19 Posters/Videos Translated Materials (Chinese; French: Italian; Latvian; Lithuanian; Polish; Portuguese; Romanian; Spanish) https://bit.ly/2QoC6iUCOVID-1

 

www.hse.ie/eng/health/hl/yoursexualhealth/


  
www.sexualhealthcentre.com/

 

Getting Through Covid 19 Together
Healthy Ireland  www.gov.ie/en/campaigns/healthy-ireland/

Resources and information on Health and Wellbeing, Physio exercises and Cocooning advice  
Visit https://corkhealthycities.com/covid-19-corona-virus/

• Download the cocooning handout with useful local contacts Click here>>> 

to help you look after your health and wellbeing. The following resources hyperlinked below and pdfs attached above might provide you with some useful ideas and tips to keep you as emotionally well as possible in the current crisis.

1. Staying CALM  - A video with practical tips
2. Staying CALM – Documents with practical tips
3. Managing Emotions
4. Coping with Distress

The Lantern Project Cork  - Very vibrant and uplifting facebook page www.facebook.com/pg/thelanternprojectcork/
which includes meditations, singing lessons, video check ins and more. 
Phone Ger or Karina for a friendly chat. Ger: 0860236442 Karina: 0861746374

Anam Cara Parental &Sibling Bereavement Support: New online resources, give parents an opportunity to hear a bereavement professional talk about parental grief, the challenges faced and the milestones ahead.  View videos here>>>

Link to the Anam Cara Information Packs https://anamcara.ie/resources/resource-downloads/   
Link to the videos from Parents in the Anam Cara Network to help recently bereaved parents https://anamcara.ie/resources/videos/  
 

    

Depression & Bipolar Disorder Support 

Jigsaw Resource to Coping with the impact from Corona Virus: 
Visit: https://jigsawonline.ie/young-people/coping-with-the-impact-of-coronavirus/

Jigsaw Support Line Freefone 1800 JIGSAW (544 729). This new initiative, developed as part of the Jigsaw Covid – 19 response, aims to provide free, relevant and accessible mental health support, education, advice and guidance to young people aged 12 to 25 years old, and/or their parents/concerned.

Ireland's first  online chat service for young people as part of our Youth Information service,
The system will be initially live from 4pm to 8pm Monday till Friday
Visit: https://direct.lc.chat/10341532/

Resources and information: www.mentalhealthireland.ie/get-support/covid19/

The ‘Supporting the Heart of Frontline Practice’ on-line sessions include 90-minute group reflective practice professional learning and support circles, 40-minute individual reflective practice sessions and 30-minute care spaces for teams or small groups. http://heartoffrontlinepractice.com/

A  series of free, on-line self-care, reflective practice and peer support opportunities to support frontline practitioners during the Covid-19 pandemic, offered by Ag Eisteacht, SHEP, & Dr Nicola O’ Sullivan



Resources for the Travelling Community : Practical advice, mental health, domestic abuse, money advice and housing -  Visit www.tvgcork.ie/node/5

  

www.StressControl.org 
Stress Control Online Course offered by the HSE and Healthy Ireland. 
Visit http://stresscontrol.org for booklets, self-assessment, relaxation and mindfulness 

If you are concerned about the welfare or safety of an adult or want to get help


Useful telephone numbers for cocooning Click here>>>
Physiotherapy Exercises video Watch here>>>  and click here>>> for the leaflet 
 

Alone have set up a COVID-19 helpline from 8am-8pm seven days a week on 0818 222 024.
To learn more about their services, visit www.Alone.ie

If you’d like to volunteer and make someone else feel less alone, email your contact details to volunteer@alone.ie

Resources for Carers and people with Dementia

The Alzheimer Society of Ireland’s National Helpline 1800 341 341 (6 days per week) Email helpline@alzheimer.ie

• Tips for family carers living with persons with dementia during Covid-19 Click here>>>
• Tips for family carers NOT living with persons with dementia during Covid-19 Click here>>>

Information to help older people plan ahead and accessservices while self-isolating: 
Visit: www.citizensinformation.ie/en/health/covid19/covid19_and_older_people.html
Clcik CitizensInformation Resource - Older People and COVID-19 

SeniorLine is a FREEPHONE service and our older callers can call free between 10am and 10pm every day of the year on 1800804591

SeniorLine is a confidential listening service run by trained older volunteers
 

Friendly Call Cork : Contact Brenda, Friendly Call Cork bbarry@partnershipcork.ie or 087 6366407

If you know anyone that is isolated & alone, please pass this on. Friendly Call will ring them everyday to check that individuals are safe and supported at this time.


 

Age Action are calling on Digital Champions to support older people to go online and Keep In Touch Download here>>>
For a postal copy, telephone: 01 8730372 leave your name and address to receive the Guide within 10 days

To Volunteer: Register with www.ChangeX.org as a Digital Champion if you want to use the Age Action Getting Started KIT to help an older person improve their digital literacy skills.



 

Resources Supporting Carers Click here for Resources>>>

Age Action and Red Cross Hardship Fund for Older People who need extra support during the Covid 19 period
Visit: www.ageaction.ie/how-we-can-help/age-action-and-irish-red-cross-covid-19-hardship-fund
For more details, contact: 01 4756989

 

The Community Foundation for Ireland’s Covid-19 Community Fund Grants between €1,000 and €10,000)

For details and to apply click here >>>  For queries contact the Grants team at covidresponse@foundation.ie. 

1. Information leaflet “You, Your Community and COVID-19” – Please share
2. How can I volunteer?
3. Sensible volunteering – Do’s and Don’ts
4. Advice for local community groups – how can we get volunteers?
5. Advice for vulnerable people who need supports
6. How to guard against fraud and generate trust

• Learn more about recruiting volunteers and volunteering in a crisis incl. templates for role descriptions, confidentiality agreements & registration forms Click Here>>>
• Volunteering Ireland Resources: www.volunteer.ie/about-us/covid-19/covid-19-resources/
• Volunteering Guidelines for groups and organisations and information on volunteering in a crisis, visit www.volunteercork.ie/1991-2/ and www.volunteer.ie/about-us/covid-19/

 


Guidance for Volunteers : Click Here>>>

Does your  organisation need volunteers? 

Remember to check with your insurance company and be aware of appropriate risk assessments of their activities and the necessity of Garda Vetting volunteers given their potential contact with vulnerable groups in society. 

This is to ensure the safety of your volunteers; the vulnerable communities you serve; and to protect your organisation in the long term from legal/financial and reputational risk. Also in a crisis, be mindful that groups will require a higher level of support as volunteers are at greater risk in terms of stress and their personal health.  

 
www.activelink.ie Excellent overview of Community related news, initiatives, vacancies, projects and tenders 

Resources relating to Charities Governance and Operations during the COVID-19 Crisis Click here>>>

    
Visit The Wheel.ie for updates and resources, information and training to support you during this time. 
Find out about #
Organisations with an income under €25,000 can join the Wheel for free. 
 

 

Any person with these concerns for themselves or for a neighbour should contact their local Garda station, Contact details, incl email for all Garda stations can be found on the Garda website or in any phonebook.www.garda.ie/en/Contact-Us/Station-Directory/

Gardaí across the country are actively identifying those persons most at need, particularly those with limited local family or social support.  In these cases An Garda Síochána will assist. 


www.stillhere.ie/awareness-campaign/ 
Joint Information and advocacy campaign on Domestic Abuse supports, services, information and awareness raising 

UCC Family Law Hub, is a new resource of up-to-date information & guidance for anyone in Ireland experiencing a family law issue during the COVID-19 pandemic. 

The hub provides details of local and national resources regarding access to justice, courts and state support services, domestic violence, children in care, financial support and other related family law matters.Click here>>>

Boiler Breakdowns: Please call 01 611 01 01 for breakdown assistance. We'll have some screening questions for you to answer before our engineer will go into your home  Online Account Management allows access to: Payment options and Paperless billing. If you're worried about making your energy repayments, call on 01 611 01 06 and we'll help find a resolution together. 


 

A nominated person (temporary agent)  Click here for the ‘Appointment of Temp Agent An Post’ form
In the event of a customer not being able to collect their Department of Employment Affairs and Social Protection payments personally at the post office, a nominated person (temporary agent) can be nominated to collect the payment on their behalf. Request a Check In: visit www.anpost.com/Community-Support/Request-a-Check-In 
Postmen and postwomen across the country will call to the front doors of older and vulnerable customers along their delivery route.

 

Bank of Ireland have also launched a new service which allows self isolating customers access cash without having to leave their homes or break their isolation. Customers  can nominate another person to make in-branch cash withdrawals and lodgements on their behalf. The new facility, will have built-in safeguards such as limits on withdrawals and daily monitoring by Bank of Ireland’s dedicated Vulnerable Customer Unit. Complete the “BOI Cocooning Support” form  at www.bankofireland.com/coronavirus-update/ www.bankofireland.com/coronavirus-update/

 

SuperValu, Centra and the GAA have partnered up to launch a new initiative to support older people in Ireland during the Corona-19 crisis. The goal of Club Together is to capitalise on Ireland's unique community spirit, by helping older people who do not have family and friends around to support them. Get more info at:  https://www.gaa.ie/news/supervalu-centra-and-the-gaa-club-together/
 

Advice for children and parents during the coronavirus outbreak Click here>>>

For an overview of initiaitves, visit: www.gov.ie/en/policy/e9b63e-children-and-youth/ 


 

PLAY initiatives  Visit: www.gov.ie/en/publication/lets-play-links-and-resources/ 
www.gov.ie/en/campaigns/lets-play-ireland/

I
Ireland's first  online chat service for young people as part of our Youth Information service,
The system will be initially live from 4pm to 8pm Monday till Friday
Visit: https://direct.lc.chat/10341532/

Jigsaw Resource to Coping with the impact from Corona Virus: 
Visit: https://jigsawonline.ie/young-people/coping-with-the-impact-of-coronavirus/

  National Adult Literacy Agency - Supports and Resources
Freefone 1800 202065 – Text Learn 500 50 Visit https://www.nala.ie/
NALA (National Adult Literacy Agency) offers a broad range of supports and services, to ensure a clearer understanding of complex information and to facilitate learners, with resources for tutors, ideas for parent’s, and free learning online courses 

1. Help for people with literacy, numeracy or digital skills needs
2. Help for parents with their kids learning
3. Help for people with understanding health, financial and other information
4. Help for tutors who need teaching resources

Health information can be difficult to understand, especially at the moment. 
See the guide below and Freephone 1800 20 20 65 for support. 
Resources: www.nala.ie/covid-19-words-explained/?mc_cid=1fe9bb94bb&mc_eid=2c364b9dd3


Wide range of FREE teaching resources for parents, teachers and students www.scoilnet.ie/



Overview of training links: www.activelink.ie/community-exchange?region=&category=36


 
Visit www.corketb.ie for courses and links to further training

 

Overview of Local Gardening Resources: Click here for the list>>>

 

www.creativitytonic.ie 
The Department of Arts in Health & Education have developed a shared space that offers words, images and tools to support and cultivate hope. It also provides links to other websites and spaces to support our psychological wellbeing at this time, acting as a hub for many of the online initiatives. 

 

 
Stay at Home Cinema and Creativity : https://www.corkfilmfest.org/
Cork City Libraries and Cork International Film Festival: www.facebook.com/CorkCityLibrary/posts/3490185890998220


 

Benchspace - Maker Group- Feel free to ask for advice, show your projects and post anything you think would be of interest to the community. https://www.facebook.com/groups/667978923949429/


Visit www.facebook.com/CreativeIrl/ 
A round up of Irish creative initiatives online & around the country:



 

Chronicles of COVID-19: Cork Folklore Project's Public Collection

Help document the sights, the sounds, the everyday actions, the thoughts and the conversations around us, so that our community has a record of these times Click here to complete the Survey>>>

• Darren McAdam O’Connell at coordinator@corkcityppn.ie  Tel: 086 1422747
• Carol Doyle, Support Worker, info@corkcityppn.ie Tel: 021 2397390