Message from Lake Worth Beach's City Manager

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FROM THE DESK OF THE CITY MANAGER
FOR PUBLIC RELEASE UPON RECEIPT
City of Lake Worth Beach
7 North Dixie Highway
Lake Worth Beach, FL 33460
www.lakeworthbeachfl.gov

March 21, 2020

Statement Regarding Suspension of Utility Disconnections

There has been information circulating regarding the City of Lake Worth Beach’s Suspension of Utility Disconnections. In an effort to ease any fear being experienced by any of our residents and customers, and to set the record straight I want to provide the facts.

During the COVID-19 crisis the City of Lake Worth Beach IS NOT DISCONNECTING UTILITY SERVICES for any utility accounts within the entire utility service area. This includes within the City limits and the areas our utilities serve in unincorporated Palm Beach County and the Village of Palm Springs. Any information to the contrary is false. All will continue to receive electricity, water and sewer services.

The suspension of disconnections began on Wednesday March 18th and is in effect until April 30th. It may be extended based on the needs of the community at that time.

There were customers whose service was temporarily suspended during the transition period earlier in the week before the suspension was fully implemented. Most contacted the City and they were reconnected immediately, and all fees and charges are being credited back to those customers. A few accounts did not contact the City for reconnection and staff is visiting those addresses in person to confirm that these units are vacated either because the customer moved at an earlier date or because they are one of our ‘snow birds’ who are living somewhere else right now.

Please know City staff and the City Commission are doing our very best to address the issues involved in this crisis and to take care of our residents. Thank you for remaining calm and understanding as we move forward together.

Located in central Palm Beach County, Lake Worth Beach is a dynamic, multi-cultural city with an individualistic style. People are drawn to the City by its acceptance of different cultures and lifestyles, historic districts, hip downtown and colorful arts district.
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Michael Bornstein
City Manager

City of Lake Worth Beach
7 North Dixie Highway
Lake Worth, FL 33460

City of Lake Worth Beach

"We are LAKE WORTH BEACH. A hometown City that is committed to delivering the highest level of customer service through a commitment to integrity, hard work and a friendly attitude. We strive to exceed the expectations of our citizens, our businesses, our elected officials and our fellow employees."

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