|
Razorback Parents & Families - The message below was sent to all University of Arkansas students today. The message includes important details about the transition to online instruction beginning Monday, March 16.
Dear University of Arkansas Students and Faculty,
As you know, our transition to an online format (or other alternative method) for classes begins Monday, March 16. We know preparing for this move on short notice has not been easy.
With the adjustment still in progress, some may be experiencing difficulties in accessing or delivering individual courses or content. We’re working across campus to help reduce these challenges by providing additional assistance and resources.
If you are having trouble accessing or delivering online courses or content, use the following resources and please ask for help if needed.
Student Assistance and Resources
Computer Resources:
- Computer labs are available for students in a variety of locations across campus.
- A limited number of laptops are also available for checkout at the Student Tech Center Help Desk at the Union. The two-day limit has been extended to accommodate online classes.
- In addition, Remote Lab allows access to many computer lab resources remotely from any device and any location.
Wi-Fi and Internet Service:
- continues to be available throughout campus buildings and outdoor spaces. For those students outside of campus, most internet providers are temporarily suspending caps for data usage.
- Some internet providers are also offering free internet service for the remainder of the semester. Please check with your provider.
- We will be adding details regarding provider offerings to the university’s Coronavirus Update site (https://health.uark.edu/coronavirus/) where this information can be updated as required in the FAQ titled “Are computer resources, Wi-Fi and tech help available for students?”
- We know Spectrum internet is making its Wi-Fi hotspots open across its footprint for public and offering free broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll call 1-844-488-8395.
- AT&T and Cox are also providing additional help and resources.
- And Comcast is offering two months free to new Internet Essentials customers in response to recent and anticipated emergency measures associated with the Coronavirus.
Technical Support:
Additional Resources:
- Remote access to library resources and other online research resources is also available. Students can also use a 24/7 chat service through the library website as well.
- For the remainder of the semester, the Center for Learning and Student Success (CLASS+) will provide tutoring, writing support and academic coaching through online chat and by appointment via the CLASS+ website. CLASS+ will also provide supplemental instruction through Blackboard Collaborate.
- The Center for Educational Access is reaching out directly to students who have registered to receive access to accommodations. Additional CEA information regarding COVID-19 is also available online.
The best source for additional information and the latest news and updates regarding COVID-19’s impact to campus is the university’s Coronavirus Update site: https://health.uark.edu/coronavirus/.
While no cases of COVID-19 have been confirmed among the University of Arkansas community, the situation continues to evolve rapidly. So, wherever you are, please continue to practice social distancing, wash your hands regularly and disinfect surfaces that could become contaminated (phones, doorknobs, keyboards, etc.).
Please note that today’s announcement from Arkansas Governor Asa Hutchinson is directed to K-12 public schools across the state – moving away from on-site instruction for a period of time – a move that the U of A has already undertaken through the remainder of the semester.
Thank you for your flexibility, patience and understanding as we continue to work together through this difficult time.
Jim Coleman
Provost and Executive Vice Chancellor for Academic Affairs
|
|
