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By Renie Cavallari
At this time there is no more important tool in your tool kit then your ability to lead people through the storm. Most leaders have their heads in revising budgets, dealing with layoffs, cutting costs and surviving all of which are real realities that need attention. So do your people!
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Instead of focusing on the doom and gloom, we would like to focus on some positivity during this difficult time. We would love to hear any uplifting news, heartwarming stories, or positive advice for dealing with the days ahead. Please send your short video clip to Elizabeth@hospitalityupgrade.com and we will share our favorites.
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By Fran Worrall
What are leading hotel associations saying about COVID-19? To find out, we talked with top executives at the American Hotel & Lodging Association (AHLA), Hospitality Financial Technology Professionals (HFTP), Hospitality Sales and Marketing Association International (HSMAI) and Hospitality Technology Next Generation (HTNG). Together, these organizations represent a huge cross-section of the industry. Following are their comments regarding COVID-19’s effects on the hospitality industry and what their associations are doing to support their members.
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Attribute-based Shopping - Key Steps in the Journey
By Max Rayner
In Max Rayner’s second article on attribute-based shopping, he takes us through the fundamental changes needed in tech systems, as well as traditional revenue management and marketing practices if hotels are to see a positive impact on revenue. Is ABS even for everyone?
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MCOMS is one of the leading guest-facing solution providers for the hospitality, cruise ship and healthcare industries. With offices in North America, Middle East and Africa, Europe and APAC, MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Casting and signage solutions for smart TVs, set-top boxes, smartphones, tablets and digital signage monitors.
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Nothing sounds better than a good night’s rest. Simple to install, easy to use—MODIO lets guests control their room’s acoustics as they would temperature and lighting, improving sleeping conditions. Far superior to white noise apps or gadgets, MODIO is a commercial-grade device designed for hotels and supported by a company with over 40 years’ experience in the sound masking field.
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NEC Corporation of America is a leading global provider of innovative communications, IT, network and biometrics communications products and solutions designed for the hospitality and gaming industry which allow hotel properties to maintain the highest levels of brand image and service delivery through advanced staff and guest communications.
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Phonesuite is a preferred communications platform, available as a cloud or on-premise solution, for all major brands, hotel management companies and independent hotels of all sizes. The reliable, simple-to-implement platform supports both SIP and analog phones and integrates easily into the existing hotel communications infrastructure, at reasonable cost.
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SONIFI Solutions, a leader in innovative guest engagement solutions for the hospitality industry - serving 450 million travelers in one million hotel rooms annually. Core solutions include: interactive television, streaming, Internet services, integrations and free-to-guest services along with unparalleled nationwide technical support and professional services.
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Uniguest is a global leader in highly secure, fully managed engagement technology solutions. Uniguest has grown from providing business center products to comprehensive technology solutions, making them the preferred partner for leading hospitality, education, specialty retail, senior living, stadia, and corporate companies.
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Because of the current conditions, the Executive Vendor Summit has been postponed. We hope to have the new dates announced soon. Stay positive and healthy everyone!
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ABOUT US:
HOSPITALITY UPGRADE is a media company serving hotel, travel and foodservice technology professionals. Each publication educates professionals on the latest hospitality technology software and hardware news, trends and solutions.
CONTACT US:
Phone: 678.802.5300
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