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 Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
March 2020


416-296-0842
wecare@multi-languages.com
Our Power is our Care, Our Power is our Presence!

We are here to help you, whatever shape that help looks like......

 

“We are more than just a Translation Agency – we are a partner in the success of our clients.”


We want you to be and feel successful around your organization's Mission and the service you provide to your clients.
 

For a few years Multi-Languages Corporation has been providing a unique value added service to our clients: Coaching Services for topics such as translation, interpretation, standards, language policy, time mastery, accessibility, procurement, mediation/conflict resolution and overall business and life coaching. These sessions can help you to strategically take back your time, accept the challenges and prepare for the road ahead. 

Given the situation, we cancelled our in person sessions; we are offering Coaching & Consulting sessions over the phone and video.

Coaching sessions related to core topics of translation and interpreting have always been complimentary for our clients while Language Policy, Business and Life Coaching are charged. 

We are here to support you to go through these specially challenging times, no matter what is that you need. Everyone needs a Coach, specially during challenging times. 

For the month of April, we will be offering all types of Coaching at no cost to our existing or new clients.

Even though our sessions have been designed for our clients and we have supported our translators and interpreters in different ways, also for the month of April, we will extend coaching to our translators and interpreters who may be in need of support. 

Most sessions are offered by our Director Lola Bendana, we also work with an extensive network of Coaches should the availability or needs require you to work with another Coach. 

Reserve your spot today! 

Multi-Languages Services Offered 

Update as of today March 31, 2020:


Please note that even though our physical office is closed, our staff is working from home, we have VoIP - Voice Over Internet Protocol (we can answer the phone from our computers) and access to all our email address.

We have reduced our email response time to clients from 30 minutes to 5 minutes

We ARE offering the following services:
  • Translation services: Corporate, Government, Non-Profit.
  • Remote Simultaneous Interpretation via KUDO
  • Remote Consecutive Interpretation via ZOOM
  • Remote Consecutive Interpretation via phone
  • Interpreting evaluations remote
  • Multilingual Design /Layout / Desktop Publishing - DTP
  • Coaching/Consulting services via phone or ZOOM
  • Accessibility services remotely
We are NOT offering the following services:
  • Translations of personal documents that required hard copy certification
  • Face to Face Community Interpreting (hospitals, courts, law offices)
  • Coaching/Consulting services in person
  • American Sign Language
  • Voice Over
  • Interpreting evaluations in person
  • Translations in Aboriginal languages
Note: for Coronavirus translations, we can handle rush in most languages, however, for certain languages (i.e. Bengali, Somali, Amharic, Tigrinya), it may take longer, please submit your requests ASAP, our translators are working around the clock to support the urgent communication.

For questions, please email us at wecare@multi-languages.com

Certified KUDO Partner

 
We are the very First KUDO Studio in Canada. KUDO is a powerful cloud-based platform that allows people and businesses to collaborate and meet more effectively across geographic and language barriers. KUDO streams real-time language interpretation for web meetings and live conferences.We appreciate working with the KUDO team. Their professionalism, expertise in simultaneous interpreting and innovative technologies make them #1.
Have you given us a Google Review yet?
 
We stand behind our Outstanding Quality Guarantee and take pride in being the Bugatti of the Translation and Interpreting industry. We are committed to providing massive value to those in our care.
 
We love to hear from our clients, translators, interpreters and colleagues from the sector. Please leave a Google Review so others can learn about your experience while working with us.
 
If for any reason your review is not 5 Stars, we would love to hear your suggestions and feedback. We will make your next experience a 5 Star.
 
We appreciate YOU!
 
Note: to write a review, select write review at the right hand side of the page (under the Review block). 

We are here to listen and support you:

 
Lola Bendana - Ext.0222 
Director  
 
Sergio E. Bendana - Ext.0227
VP Innovation and Business Development
Conference Interpreting
Remote Simultaneous Interpreting - Webinars / Live
 
Ann Menoudakis - Ext.0223 
Community Interpretation 
 
Marcela Cartie - Ext.0224
Translation / Revision / Braille / Transcreation / Adaptation
Desktop Publishing (DTP) / Audio / Video / Transcription 
  
Sepideh Salimi - Ext. 0226
Translation / Revision / Braille / Transcreation / Adaptation
Desktop Publishing (DTP) / Audio / Video / Transcription 
 
Cristina Alvaradejo - Ext. 0226
Translation / Revision / Braille / Transcreation / Adaptation
Desktop Publishing (DTP) / Audio / Video / Transcription 

Adriana Bendana
Client Care Team 
 
Juan Bendana
Web Design - Social Media

Who are we?

 
We would like to thank YOU! Our clients, translators, interpreters, staff and colleagues. Thanks to you, we have become who we are: one of the most trusted translation agencies and proudly Canadian.
 
More importantly, the Multi-Languages culture is about making the world a better place! We are a force for change, transforming the world one person at a time. 
 
We transform organizations and individuals by breaking the language barrier and making communication accessible to all in over 100 languages.
 
Because of what we do, people are happier, wealthier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry on this mission. Helping others is what inspires us, we can't do this without YOU!

CASL Compliant


We are constantly cleaning up the email list to be fully compliant with CASL. If for any reason, you are on this list by mistake, please unsubscribe below.  
Our outcome is to share valuable information and maintain our relationship, never to create an inconvenience.

In light of the Canadian Anti-Spam Legislation (CASL), If you don't have an existing business relationship with us, we appreciate very much you either confirm that you would like to stay in the email list or unsubscribe from it.

Our communication includes 1 weekly email which brings you topics such as:
Translation, Interpretation, Ethics, News from the sector, Upcoming events, Job offers, Periodic free raffles, Health tips

We appreciate your interest in receiving ongoing news from us. These communications are an excellent way for us to stay connected with you!

Privacy is extremely important to us. We will never sell, or rent your name or address to anyone. We are committed to protecting your information.

As always, you may remove yourself from our mailing list at any time via the unsubscribe option available in every email from us.

Our Quality Guarantee


Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
Translation

We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2017 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS)We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
 

Interpreting 
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site
 
Cloud Based Simultaneous Interpreting 
We are Certified as a KUDO Partner. We are the very first KUDO Studio in Canada. KUDO is a powerful cloud-based platform that allows people and businesses to collaborate and meet more effectively across geographic and language barriers. KUDO streams real-time language interpretation for web meetings and live conferences.

Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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