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TO OUR VALUED CLIENTS,

We are writing to you with an update about our services during the current health crisis and particularly in light of the announcements made by the Australian Federal Government last night.

Firstly, we want to assure you that we are continuing to operate and that we are open for business.

However, there will be some necessary changes to the way in which we provide our services to you effective from 8.30am today. The key changes, which are designed to protect the health and safety of our clients and our team, include:
  1. All attendances at our office premises are BY PRIOR APPOINTMENT ONLY. Personal ‘in-office’ appointments will be strictly limited. However, we can facilitate telephone, Skype and Whats App appointments.
  2. If you are attending an ‘in-office’ appointment you will need let us know if you intend to bring anyone other than yourself to the appointment.
  3. You should call us, and you MUST NOT, attend our office if you are unwell or suspect you may have COVID-19, have travelled/returned from overseas in the last 14 days, are required to self-isolate or have had contact with anyone who falls within those categories.
  4. We have hand sanitising and “no handshake” policies in place.
We remain contactable by telephone and email from 8.30am until 5.00pm Monday to Friday.

However, we understand that due to a nationwide telecommunications issue currently being experienced you may not be able to get through to us straight away and the receipt of emails may be delayed. We are working to ensure all essential communications are transmitted and ask for your patience as we navigate these matters.

We ask that you all take care of yourselves and each other.
Contact RobertsLaw on:
Ph: 07 5530 5700
E: info@robertslaw.com.au
WWW: www.robertslaw.com.au
Suite 6, 60 Railway Street, Mudgeeraba QLD 4213
Individual liability limited by a scheme approved under Professional Standards Legislation.

Copyright © 2020 Robertslaw Pty Ltd, All rights reserved.


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