Residential Services Updates
Please help us share these City of McKinney services updates with your neighborhoods.
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To minimize the spread of COVID-19, Yard Waste, Bulky Item, Household Hazardous Waste and Electronic Recycling (E-waste) collection services have been suspended. Until further notice, please follow the guidelines listed below.
Collection
- Containers should be set out by 7 a.m. on your collection day.
- Place containers three feet apart from other containers, mailboxes, vehicles, utility meters, poles, fences, etc. with the front of the container and serial number facing the street.
- Overloaded containers may not be collected. To request an additional collection for a fee call Waste Connections at 469-452-8000.
- Order additional containers by emailing Water Billing. Fees apply.
Recycling
- Rinse and dry items.
- Place loose or bagged items inside the container. Bagged items must be in brown paper bags.
- Break down cardboard and place loosely in the container.
- Acceptable items:
- Aluminum, steel, tin cans
- Plastics 1-5, 7
- Cardboard, cartons
- Glass bottles or jars
- Magazines, catalogs and phone books
- Newspapers and junk mail
- Drop-off recycling
- Material Recovery Facility, 2138 Country Ln., McKinney
- Phone: 469-452-8000
- Hours: M-F, 8 a.m. - 5 p.m., Sat. 8 a.m. to noon
Food waste is not recyclable. If included with recyclable materials, the entire load is considered contaminated and will be treated as trash.
Yard Waste
- Residential collection service has been temporarily suspended.
- Residents must use drop-off locations to properly dispose of yard waste.
- Do not put yard waste in the trash or recycling containers.
- View alternatives to dropping off your yard waste.
- Drop-off location:
- Custer Road Transfer Station, 9901 S. Custer Rd., Plano
- Phone: 972-727-6341
- Hours: M - Sa, 8 a.m. - 4:30 p.m.
- You will need to show a utility bill at the glass window to confirm residency.
Bulky Item
- Residential collection service has been temporarily suspended.
- Do not put bulky items in the trash or recycling containers.
- Residents must use drop-off locations to properly dispose of bulky items.
- View the list of acceptable items. disposal guidelines and acceptable proof of residency.
- Drop-off locations:
- Regional Disposal Facility, 3820 Sam Rayburn Hwy., Melissa
- Phone: 469-626-4452
- Hours: M - F, 8 a.m. - 5 p.m., Sat. 8 a.m. - 3 p.m.
- Custer Road Transfer Station, 9901 S. Custer Rd., Plano
- Phone: 972-727-6341
- Hours: M - Sa, 8 a.m. - 4:30 p.m.
- Parkway Transfer Station, 4030 W. Plano Pkwy., Plano
- Lookout Drive Transfer Station, 1604 E. Lookout Dr., Richardson
Household Hazardous Waste and Electronic Recycling (E-waste)
- Residential collection service has been temporarily suspended. Please keep these items until service resumes.
- Do not put household hazardous waste or e-waste into your trash or recycling containers.
- Drop-off locations do not accept Household Hazardous Waste or E-waste.
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City Building Are Closed To Public Access
City services continue even as all city buildings, recreational facilities and libraries are closed to public access indefinitely with the following exceptions:
- City Hall lobby
- Police Department lobby
- McKinney Air Center lobby will allow access to:
- Pilots and passengers of arriving or departing aircraft
- Customers who have a set appointment with airport staff
Use the city's online resources to continue to conduct business with the city. For more information, visit the Online City Services, closures and changes web page.
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Dispose Responsibly, Don't Flush It or Pour It. Trash It.
Growing up, many of us were told to pour down the drain or flush things like wipes, paper towels and grease. We now know that these types of materials don't break down in our pipes. This means that when flushed or poured down the drain, clogs can potentially occur causing sewer backups and costly plumbing bills. Instead of flushing or pouring the following items down the drain, throw them away:
- Wipes (even if they say flushable, they don't break down)
- Cleaning cloths
- Paper towels
- Feminine hygiene products
- Personal care items
- Cleaners
- Chemicals
- Paints
- Fats, oils and grease
- Medicines
To learn more about proper disposal of these items and more, visit the Defend Your Drain web page.
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Questions? Contact Dana Riley your Neighborhood Services Coordinator for the City of McKinney.
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City of McKinney Housing & Community Development | Website |
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