Updated Program for today's webinar

Good morning, we have an updated program for today's webinar. Our dear friend and colleague Ewandro Magalhaes wont be able to make it today.

We welcome another expert professional Conference Interpreter Giovanna Lester who has been a pioneer with remote interpreting platforms including KUDO. There will be other opportunities to bring Ewandro Magalhaes back as we work in close partnership with KUDO as the Certified KUDO Studio in Canada.

For those who registered, you will be receiving the KUDO link from Eventbrite.

Thanks to all the speakers for their willingness to share their expertise. We organized this webinar in less than a week and feel very excited that more than 500 participants have registered.

Multi-Languages Services Offered

Update as of today April 3, 2020:

Please note that even though our physical office is closed, our staff is working from home, we have VoIP - Voice Over Internet Protocol (we can answer the phone from our computers) and access to all our email address.

For the month of April we will be open on Saturday and Sunday to be able to support the increase need of translations related to Coronavirus.

We have reduced our email response time to clients from 30 minutes to 5 minutes

We ARE offering the following services:

Translation services: Corporate, Government, Non-Profit.
Remote Simultaneous Interpretation via KUDO
Remote Consecutive Interpretation via ZOOM
Remote Consecutive Interpretation via phone
Interpreting evaluations remote
Multilingual Design /Layout / Desktop Publishing - DTP
Coaching/Consulting services via phone or ZOOM
Accessibility services remotely

We are NOT offering the following services:

Translations of personal documents that required hard copy certification
Face to Face Community Interpreting (hospitals, courts, law offices)
Coaching/Consulting services in person
American Sign Language
Voice Over
Interpreting evaluations in person
Translations in Aboriginal languages

Note: for Coronavirus translations, we can handle rush in most languages, however, for certain languages (i.e. Bengali, Somali, Amharic, Tigrinya), it may take longer, please submit your requests ASAP, our translators are working around the clock to support the urgent communication.

For questions, please email us at wecare@multi-languages.com

Certified KUDO Partner

We are the very First KUDO Studio in Canada. KUDO is a powerful cloud-based platform that allows people and businesses to collaborate and meet more effectively across geographic and language barriers. KUDO streams real-time language interpretation for web meetings and live conferences.We appreciate working with the KUDO team. Their professionalism, expertise in simultaneous interpreting and innovative technologies make them #1.

Have you given us a Google Review yet?

We stand behind our Outstanding Quality Guarantee and take pride in being the Bugatti of the Translation and Interpreting industry. We are committed to providing massive value to those in our care.

We love to hear from our clients, translators, interpreters and colleagues from the sector. Please leave a Google Review so others can learn about your experience while working with us.

If for any reason your review is not 5 Stars, we would love to hear your suggestions and feedback. We will make your next experience a 5 Star.

We appreciate YOU!

Note: to write a review, select write review at the right hand side of the page (under the Review block).

We are here to listen and support you:

Lola Bendana - Ext.0222
Director

Sergio E. Bendana - Ext.0227
VP Innovation and Business Development
Conference Interpreting
Remote Simultaneous Interpreting - Webinars / Live

Ann Menoudakis - Ext.0223
Community Interpretation

Marcela Cartie - Ext.0224
Translation / Revision / Braille / Transcreation / Adaptation
Desktop Publishing (DTP) / Audio / Video / Transcription

Sepideh Salimi - Ext. 0226
Translation / Revision / Braille / Transcreation / Adaptation
Desktop Publishing (DTP) / Audio / Video / Transcription

Cristina Alvaradejo - Ext. 0226
Translation / Revision / Braille / Transcreation / Adaptation
Desktop Publishing (DTP) / Audio / Video / Transcription

Adriana Bendana
Client Care Team

Juan Bendana
Web Design - Social Media

Who are we?

We would like to thank YOU! Our clients, translators, interpreters, staff and colleagues. Thanks to you, we have become who we are: one of the most trusted translation agencies and proudly Canadian.

More importantly, the Multi-Languages culture is about making the world a better place! We are a force for change, transforming the world one person at a time.

We transform organizations and individuals by breaking the language barrier and making communication accessible to all in over 100 languages.

Because of what we do, people are happier, wealthier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry on this mission. Helping others is what inspires us, we can't do this without YOU!

CASL Compliant

We are constantly cleaning up the email list to be fully compliant with CASL. If for any reason, you are on this list by mistake, please unsubscribe below.
Our outcome is to share valuable information and maintain our relationship, never to create an inconvenience.

In light of the Canadian Anti-Spam Legislation (CASL), If you don't have an existing business relationship with us, we appreciate very much you either confirm that you would like to stay in the email list or unsubscribe from it.

Our communication includes 1 weekly email which brings you topics such as:
Translation, Interpretation, Ethics, News from the sector, Upcoming events, Job offers, Periodic free raffles, Health tips

We appreciate your interest in receiving ongoing news from us. These communications are an excellent way for us to stay connected with you!

Privacy is extremely important to us. We will never sell, or rent your name or address to anyone. We are committed to protecting your information.

As always, you may remove yourself from our mailing list at any time via the unsubscribe option available in every email from us.

Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details

Translation

We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB 131.10-2017 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS). We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100

Interpreting
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site

Cloud Based Simultaneous Interpreting
We are Certified as a KUDO Partner. We are the very first KUDO Studio in Canada. KUDO is a powerful cloud-based platform that allows people and businesses to collaborate and meet more effectively across geographic and language barriers. KUDO streams real-time language interpretation for web meetings and live conferences.

Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

Build Trust
Advertise Honestly
Tell the Truth
Be Transparent
Honor Promises
Be Responsive
Safeguard Privacy
Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other."

Multi-Languages has been accredited with the BBB as of October 2013

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