Resource: Talking to children and young people about COVID-19

Red Cross Australia has put together a helpful guide to help you speak to children and young people about the COVID-19 pandemic.

Like most adults, children are navigating something they have never experienced before. Finding the right way to talk to them about COVID-19 can help protect children and reduce their fear.

Children have a right to know what is going on, and as adults we have a responsibility to protect them from distress.

New: COVID-19 information and resources hub

With the COVID-19 outbreak and advice changing at such a rapid pace, we want to ensure you have access to up-to-date and relevant information on how it will impact you and your organisation in one place.

We are continually updating information on the COVID-19 support pages on Community Door to help you, your clients and your organisation.

You can access FAQs and checklists, industrial relations information, templates and plans, workplace guidelines for COVID-19 responses, as well as client and service specific resources.

NDIS: New live chat service launched

The NDIS has launched Webchat, a ‘live chat’ service on its website to enable people to talk with its staff about NDIS issues.

Previously the service only answered general questions and provided general information about the NDIS.

Now NDIS staff can help participants with their personal circumstances once they have verified their identity.