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2nd April 2020




Welcome to our latest newsletter 


Instead of our usual newsletter, on behalf of all the health and care leaders across Surrey Heartlands we wanted to take this opportunity to focus on the current coronavirus outbreak and describe how we are working together to respond to this hugely challenging situation.

Described as a ‘once in a generation’ event, this outbreak poses a challenge and threat the like of which we haven’t seen in peacetime and requires a response of the same magnitude.  At the same time, we’ve been amazed (but not surprised) by the fast and willing response health and care colleagues, community partners and others have been giving and the way we are all working towards one common goal.  The willingness of people to help and the speed with which things are being done has been nothing short of remarkable.  Staff across our partnership have risen to the challenge and are working tirelessly to plan our response in meticulous detail, preparing for the huge influx of cases that is already being seen elsewhere, and to ensure other urgent and life-saving care continues.

Across all areas, our teams have been gearing up and changing how they provide care in the best and most appropriate way – from virtual consultations wherever possible, to freeing up hospital beds and making huge increases in critical care capacity; massive strides are being taken across the board.  And we will need to continue to make many more rapid but necessary changes as this situation continues and trust you will bear with us as we do.

Since the announcements made by the Prime Minister just over a week ago around more stringent social distancing, we have all found ourselves living very different lives.  And whilst we are hugely concerned about the impact this virus will have, both the serious risk to our health and lives, but also in terms of jobs and the wider economy, it is those small (and so often big) acts of kindness that truly bring us together as a community.  The admiration for health and care colleagues expressed during the #ClapforCarers last Thursday was a wonderful testament to the gratitude people are feeling towards those working so hard to battle this pandemic.  

Please stay safe, follow all the latest Government guidance and if you or any of your loved ones are in the most vulnerable category, make sure you know how to access additional help and support if you need it (more about this below).

Finally, on behalf of all to all of to everyone working in and supporting our health and care system, and those providing  help and support in our local communities -  a very, very big thank you.

On behalf of Surrey Heartlands:

Surrey Heartlands Health and Care Partnership
  • Councillor Tim Oliver, Chair of Surrey Heartlands System Board
  • Dr Claire Fuller, Senior Responsible Officer 
Ashford and St Peter's Hospitals NHS Foundation Trust
  • Andy Field, Chair
  • Suzanne Rankin, Chief Executive
CSH Surrey
  • Andy Field, Chair
  • Steve Flanagan, Chief Executive 
Epsom and St Helier University Hospitals NHS Trust
  • Gillian Norton, Chair
  • Daniel Elkeles, Chief Executive
First Community Health and Care 
  • Florence Barras, Chair 
  • Sarah Billiald, Chief Executive 
Royal Surrey NHS Foundation Trust,
  • Sue Sjuve, Chair 
  • Louise Stead, Chief Executive
NHS Surrey Heartlands CCG
  • Dr Charlotte Canniff, Clinical Chair 
  • Matthew Tait, Accountable Officer
South East Coast Ambulance Service NHS Foundation Trust
  • David Astley, Chair
  • Phillip Astle, Chief Executive
Surrey and Borders Partnership NHS Foundation Trust
  • Dr Ian McPherson, Chair
  • Fiona Edwards, Chief Executive
Surrey and Sussex Healthcare NHS Trust
  • Richard Shaw, Chair
  • Michael Wilson CBE, Chief Executive 
Surrey County Council
  • Councillor Tim Oliver, Leader of the Council
  • Joanna Killian, Chief Executive
 
 

Maintaining access to healthcare and advice during COVID-19
Across Surrey the local NHS recognises the importance of adapting and modifying the way patients access advice and support during the COVID-19 (Coronavirus) outbreak to ensuring ongoing care.  Wherever possible, all clinically urgent appointments will still go ahead during this time. At the same time we know the importance of reducing footfall in our GP practices, hospitals and clinics for the safety of our patients and staff to minimise spread of the virus in our community.

Read more

Supporting our vulnerable residents through coronavirus
The first free food boxes containing essential supplies have been delivered in England to those at highest risk from coronavirus.
1.5m clinically vulnerable people have been advised by the NHS to stay at home for 12 weeks to be shielded from coronavirus. And 900,000 vulnerable people have received letters from the NHS giving them guidance on how to stay safe during their self-isolation.

Read more
Coronavirus (COVID-19) – latest advice and guidance
Please make sure to follow the latest Government advice and guidance on staying safe.  As a reminder, the latest social distancing guidance on what you need to do says:
  • Stay at home
  • Only go outside for food, health reasons or work (but only if you cannot work from home)
  • If you go out, stay 2 metres (6ft) away from other people at all times
  • Wash your hands as soon as you get home
  • Do not meet others, even friends or family.
  • You can spread the virus even if you don’t have symptoms.
NHS volunteer responders: 250,000 target smashed by three times higher response
The number of people committing to join the NHS COVID-19 effort is three times higher than initially targeted, the Royal Voluntary Service has announced. The NHS Volunteer Responders recruitment initiative has recruited 750,000 people just two days after the target was increased after hitting its initial quarter of a million target within less than 24 hours.
 
Read more
Latest news on Surrey Heartlands activity
The latest update on the work of Surrey Heartlands is now available on our website. To review Our Progress please click here.  
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Contact us  comms.surreyheartlands@nhs.net
 

Published by Surrey Heartlands, a partnership of health and care organisations across Surrey.
© Surrey Heartlands, all rights reserved.
Surrey Heartlands and its partner organisations make every effort to ensure that the information in this newsletter is accurate and up-to-date. However, we cannot accept responsibility for any loss or inconvenience caused by reliance on inaccurate material contained here or on our website.  Links to other websites are provided for your convenience and do not imply endorsement by the partners within Surrey Heartlands. Thank you.







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