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 Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
April 2020


416-296-0842
wecare@multi-languages.com
Our Power is our Care, Our Power is our Presence!

The Scientific Theory of Happiness


How can we use PERMA during challenging times?
How can we tap into our strenghts to thrive during a crisis? 

Dr Martin Seligman shares with us the PERMA Model

The PERMA model was designed by Dr. Martin Seligman with five core element of psychological well-being and happiness. Seligman believes that these five elements can help people reach a life of fulfillment, happiness, and meaning. 

P – Positive Emotion

Being able to focus on positive emotions is more than just smiling, it is the ability to be optimistic and view the past, present, and future in a positive perspective. This positive view in life can help you in relationships, work, and inspire you to be more creative and take more chances.

E – Engagement

It is important in our lives to be able to find activities that take our full engagement. Engagement in the activities in our lives is important for us to learn, grow and nurture our personal happiness

 R – Relationships

Relationships and social connections are one of the most important aspects of life. Humans are social animals that thrive for connection, love, intimacy, and a strong emotional and physical interaction with other humans. 

M – Meaning

Having a purpose and meaning to why each of us are on this earth is important to living a life of happiness and fulfillment. Rather than the pursuit of pleasure and material wealth there is an actual meaning to our life. Such meaning gives people a reason for their life and that there is a greater purpose to life.

A – Accomplishments

You should make realistic goals that can be met and just putting in the effort to achieving those goals can already give you a sense of satisfaction, when you finally achieve those goals a sense of pride and fulfillment will be reached. Having accomplishments in life is important to push ourselves to thrive and flourish.


More Tips at our Empowerment page 

Resources:

A Remote Work Expert's Top 4 Tips for Managers

How the Coronavirus Is Changing the English Language

Multi-Languages Services Offered 

Update as of today April 15, 2020:


Please note that even though our physical office is closed, our staff is working from home, we have VoIP - Voice Over Internet Protocol (we can answer the phone from our computers) and access to all our email address.

For the month of April we will be open on Saturday and Sunday to be able to support the increase need of translations related to Coronavirus.

We have reduced our email response time to clients from 30 minutes to 5 minutes

We ARE offering the following services:
  • Translation services: Corporate, Government, Non-Profit.
  • Remote Simultaneous Interpretation via KUDO
  • Remote Consecutive Interpretation via ZOOM
  • Remote Consecutive Interpretation via phone
  • Interpreting evaluations remote
  • Multilingual Design /Layout / Desktop Publishing - DTP
  • Coaching/Consulting services via phone or ZOOM
  • Accessibility services remotely
We are NOT offering the following services:
  • Translations of personal documents that required hard copy certification
  • Face to Face Community Interpreting (hospitals, courts, law offices)
  • Coaching/Consulting services in person
  • American Sign Language
  • Voice Over
  • Interpreting evaluations in person
  • Translations in Aboriginal languages
Note: for Coronavirus translations, we can handle rush in most languages, however, for certain languages (i.e. Bengali, Somali, Amharic, Tigrinya), it may take longer, please submit your requests ASAP, our translators are working around the clock to support the urgent communication.

For questions, please email us at wecare@multi-languages.com

Certified KUDO Partner

 
We are the very First KUDO Studio in Canada. KUDO is a powerful cloud-based platform that allows people and businesses to collaborate and meet more effectively across geographic and language barriers. KUDO streams real-time language interpretation for web meetings and live conferences.We appreciate working with the KUDO team. Their professionalism, expertise in simultaneous interpreting and innovative technologies make them #1.
Have you given us a Google Review yet?
 
We stand behind our Outstanding Quality Guarantee and take pride in being the Bugatti of the Translation and Interpreting industry. We are committed to providing massive value to those in our care.
 
We love to hear from our clients, translators, interpreters and colleagues from the sector. Please leave a Google Review so others can learn about your experience while working with us.
 
If for any reason your review is not 5 Stars, we would love to hear your suggestions and feedback. We will make your next experience a 5 Star.
 
We appreciate YOU!
 
Note: to write a review, select write review at the right hand side of the page (under the Review block). 

We are here to listen and support you:

 
Lola Bendana - Ext.0222 
Director  
 
Sergio E. Bendana - Ext.0227
VP Innovation and Business Development
Conference Interpreting
Remote Simultaneous Interpreting - Webinars / Live
 
Ann Menoudakis - Ext.0223 
Community Interpretation 
 
Marcela Cartie - Ext.0224
Translation / Revision / Braille / Transcreation / Adaptation
Desktop Publishing (DTP) / Audio / Video / Transcription 
  
Sepideh Salimi - Ext. 0226
Translation / Revision / Braille / Transcreation / Adaptation
Desktop Publishing (DTP) / Audio / Video / Transcription 
 
Cristina Alvaradejo - Ext. 0226
Translation / Revision / Braille / Transcreation / Adaptation
Desktop Publishing (DTP) / Audio / Video / Transcription 

Adriana Bendana
Client Care Team 
 
Juan Bendana
Web Design - Social Media

Who are we?

 
We would like to thank YOU! Our clients, translators, interpreters, staff and colleagues. Thanks to you, we have become who we are: one of the most trusted translation agencies and proudly Canadian.
 
More importantly, the Multi-Languages culture is about making the world a better place! We are a force for change, transforming the world one person at a time. 

 
We transform organizations and individuals by breaking the language barrier and making communication accessible to all in over 100 languages.
 
Because of what we do, people are happier, wealthier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry on this mission. Helping others is what inspires us, we can't do this without YOU!

CASL Compliant

We are constantly cleaning up the email list to be fully compliant with CASL. If for any reason, you are on this list by mistake, please unsubscribe below.  
Our outcome is to share valuable information and maintain our relationship, never to create an inconvenience.

In light of the Canadian Anti-Spam Legislation (CASL), If you don't have an existing business relationship with us, we appreciate very much you either confirm that you would like to stay in the email list or unsubscribe from it.

Our communication includes 1 weekly email which brings you topics such as:
Translation, Interpretation, Ethics, News from the sector, Upcoming events, Job offers, Periodic free raffles, Health tips

We appreciate your interest in receiving ongoing news from us. These communications are an excellent way for us to stay connected with you!

Privacy is extremely important to us. We will never sell, or rent your name or address to anyone. We are committed to protecting your information.

As always, you may remove yourself from our mailing list at any time via the unsubscribe option available in every email from us.

Our Quality Guarantee


Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details
Translation

We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2017 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS)We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100
 

Interpreting 
We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site
 
Cloud Based Simultaneous Interpreting 
We are Certified as a KUDO Partner. We are the very first KUDO Studio in Canada. KUDO is a powerful cloud-based platform that allows people and businesses to collaborate and meet more effectively across geographic and language barriers. KUDO streams real-time language interpretation for web meetings and live conferences.

Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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