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Telehealth
Corrian and Hamish are available for formal Telehealth consults.
You may wish to discuss the things that you can be doing at home to support your health and wellbeing to address a niggle or an ache. Maybe you want to learn some rehabilitation or wellbeing stretching and strengthening exercises that are particularly relevant to you to support YOUR spine. Or perhaps you would like to discuss your 'work from home' set up and check that it is best for you. However you wish to draw on their broad chiropractic knowledge which encompasses a lot more that the 'hands on' component of care, Hamish and Corrian are happy to help. They would be pleased to support you in preventing that niggle or ache from developing into something pretty painful.
Telehealth consults may be by telephone, video services, messenger calls, Zoom etc but must be conducted in a way that protects your privacy. As mentioned by Corrian in our article in the previous edition of our updates, we have been really pleased at how successful these calls to date have been for you.
The charge for a Telehealth appointment is $30. Our preference is for this to be paid online. If you don't have this facility then you will be able to pay it once we move to Alert Level Two and you are next in the practice.
To book an appointment, please leave a message on the TBC answer phone on 03 5444 554. Our CA team will be clearing messages at 8.30am, 12.30pm and 4pm Monday-Friday and 10am on Saturdays. They will then call you back. Bearing in mind that we employ a 'best practice' philosophy, all appointments will be prefaced by the completion of a short COVID-19 risk factor questionnaire.
Corrian is available for Telehealth appointments from 9am-1pm Monday-Friday and 10am-12 noon on Saturdays.
Hamish is available for Telehealth appointments from 11am-4pm Monday-Friday and 10am-12 noon on Saturdays.
As always, if your situation is urgent, please call them directly.
Telehealth and ACC
We are really pleased that ACC has now made funding available for chiropractors to provide ACC Telehealth care.
This service is available for you if you were receiving regular care on an ACC claim prior to lockdown, or for a new ACC claim.
There is no charge to you for a Telehealth appointment. Set up this appointment by ringing the practice landline as above.
Emergency Care
Quite a number of you have been contacting your chiropractor regarding this care and we have been working through the protocols and sourcing the required PPE gear so that we can serve those of you who are deemed to need emergency care.
Before your case qualifies for emergency care, your chiropractor is obliged to complete a Telehealth appointment. Chiropractors have very strict guidelines about who they are able to provide emergency care to, so any follow-up booking conversation will include 'triage' questions to help them determine whether your case meets the criteria.
All emergency care visits are required to be logged with the chiropractic registration board for the purposes of contact tracing should that be required.
We will be closely following all Ministry of Health guidelines around the provision of face-to-face care.
Our regular visit fees apply for emergency care and the Telehealth fee to set up this visit may also apply.
New Patients
A number of you are referring friends and family member to chiropractic care - thank you for thinking of us. Yes we are able to provide both the above services to new folk. We will do our best to keep the costs of this to as close to those listed above, but if there is considerable time/complexity involved, there may be a slightly higher rate charged.
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