As Easter approaches we reflect on the last 2 weeks of lockdown and all of the challenges we have had to face. We would like to recognise the generosity and kindness we have experienced and has been shown across the properties that we look after. Both owners and tenants have shown exceptional understanding and honesty and we thank all of you for your efforts and the community spirit and support you have expressed.
The team here at Charta would like to reassure you that we will be available over Easter weekend to sort out any difficulties or problems and we are doing what we can to keep giving you the best service possible.
For any emergency or urgent problems please contact us first by text with your property address and the problem, then call us:
Zeryn - 021 357 500
or zeryn@charta.co.nz (email if not urgent)
Roseanne - 021 608 444
or roseanne@charta.co.nz (email if not urgent)
PM's Update
The Prime Minister, Jacinda Ardern will be making an announcement on the 20th of April, notifying us whether or not we will stay at level 4. We will keep you up to date with information at the time.
NON-RESIDENT INFO & SUPPORT
The Ministry of Social Development (MSD) have been great, supplying us with simple and easy to understand handouts about tenancy issues. We have made many of these available in the news section of our website
https://charta.co.nz/news/?q=&type=news
The MSD are only able to assist NZ Residents and Citizens and have given us some information for non-residents. If you would like it direct from the source here's a link to their website:
http://msd.govt.nz/about-msd-and-our-work/newsroom/2020/covid-19/
Today they released a special information document to
assist non-residents helping with everything from temporary accomodation and health issues to, where to go to get essential items like food, water, clothing etc.
They recommend that you/they call Auckland Civil Defence (CDEM) who have kindly agreed to serve non-residents in this unprecedented time.
CDEM (Civil Defence & Emergy Management) Auckland – 0800 222 296
- Emergency Food Parcels
- Essential Goods
- Medication
MBIE - Temporary Accommodation Service – 0508 754 163
- This is for Non residents who need to self-isolate or who are without accommodation.
Be Kind & Keep safe
Nga mihi
The Team at Charta Management Ltd.
