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TNG is temporarily closed until further notice due to COVID-19
Learn about our new online marketplace!
In order to implement a new online marketplace, we will be closing our website down for maintenance beginning midnight on Friday, March 10th.  We hope to open on Monday, April 13th, and we will begin taking orders for delivery only.  We will begin with a limited selection of stock, and hope to add more as the weeks go by.

Customers will browse the online shop, and checkout with their desired items.  There will be an order minimum of $100 in merchandise, and the delivery fee will be charged separately.  We will call within 24hrs to verify your address, charge the delivery fee, and schedule a day and time.  We deliver within a 20mi radius.  The fee is between $35 and $60, depending on distance.

Orders will be processed on a first come basis, Mon-Fri from 9am-5pm; and deliveries made Tue-Sat 10am-4pm.  We currently have staff to fill around a dozen orders per day.  After placing your order, you can expect it to be delivered within a week's time.

Delivery is to your curbside or driveway only.  Our staff have been fully trained in safety and hygiene measures, and will be wearing personal protective equipment.  You will receive a call when the delivery is en route, and once again when the delivery is complete.  We ask that customers do not interact with our staff in any way.

During the initial launch phases of our online store, we will be unable to accept gift cards as payment.  Rest assured, this is at the top of our list of things to resolve.  We hope to be able to offer this method of payment soon, and return the favor of your support.

At this time we are unable to take and process returns.  All plant sales are final.  For bagged/hard goods, please keep a record of your invoice, we will honor any valid returns when we are fully operational.
 
In the event that the number of orders we receive exceeds our capacity to fulfill, we will temporarily suspend the order portal on the website until we have the chance to catch up.

We hope you're as excited as we are!  Thanks again for your amazing support!
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Double Stamp Wednesdays! 
Get a stamp for every $25 you spend and when your reward card is full, get $10 off your purchase. On Wednesday, get two for the price of one!

Copyright © 2020 The Natural Gardener, Inc, All rights reserved.


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