eManagement Tips - January 2019 - for your information

Transformative leadership AND cultivating everyday courage

Liz Mercer co-delivers the Transition to Leadership course with Elisabeth Goodman, and has written two recent blogs which reflect some of the concepts that we try to get across in the course*.

Both blogs are based on recent articles in the Harvard Business Review.

The article on Transformative Leadership references Lincoln's resilience and emotional intelligence. Liz quotes the author saying that Lincoln: “displayed an extraordinary ability to absorb the conflicting wills of a divided people and reflect back to them an unbending faith in a unified future”. She then lists out the behaviours and traits that Lincoln portrayed.

The article on Cultivating Everyday Courage is a great check-list to guide leaders, and indeed anyone who would like to have an impact in the workplace. The check-list includes laying the groundwork to establish your credibility; choosing your battles and the right moment to fight them; framing your communication in a way that people are more likely to be receptive to; and quality follow-up.

*Transition to Leadership will be running next on the 5th February.

The role of leaders and managers in process improvement programmes

We encourage the managers and team members that we work with to identify insights and actions that they would like to apply to improve their work.

How successful they are in doing so relies on the support they receive from their management and leadership teams once back in the workplace.

This applies to all the topics that we cover, but is perhaps most telling for Lean and Six Sigma* (or process improvement), where there is a potential to make savings in time or money of 20% or more.

A recent article in Harvard Business Review emphasises the role that leaders and managers must play to realise these sorts of benefits. This includes: visible support; articulating the link with the organisation's goals; choosing appropriate 'pain points' to focus on; being active coaches and facilitators.

*Introduction to Lean and Six Sigma will be running next on the 27th March.

Will you be adopting a positive outlook in 2019?

"Positive outlook" is the theme of booklet number 5 in Building Blocks of Emotional Intelligence.

According to Daniel Goleman et al, "Positive Outlook" is about:

Seeing the positive in people, situations and events
Seeing the opportunity in situations
Persistence in pursuing goals
Expecting the best from others

In New Year Resolutions! Adopting a positive attitude you can read more about Goleman et al's definition of "positive outlook", why it's important in work and everyday life, and how you might go about increasing your positive outlook (if you wish) in 2019!

Our current schedule of courses for 2019

... please ask if the course you want is not listed

One-day Supervisors’ course - 10th January. If all you want is one day of training to get you started

Performance Reviews and Appraisals - 15th January - note that this is a half-day course

Introduction to Management - 29th-31st January; also 12th-14th March. An in-depth three-day course for those who are new to management or have been doing it for some time

Transition to Leadership - 5th February. For those moving into a leadership role

Assertiveness - 5th March. This complements our course on Effective Influence and Communication, and our management module on Dealing with Difficult Situations

Introduction to Lean and Six Sigma - 27th March. Explore how you can gain up to 20% savings by improving your processes

Coaching Skills for Managers - 11th June 2019. To further develop your coaching skills

All of RiverRhee’s courses can be scheduled on demand, either to run in-house for your company, or to publicise as an open course for other delegates.

Please get in touch to ask for any course that is not already scheduled.

We can also explore most topics in one-to-one coaching sessions.

See the RiverRhee Consulting website or contact Elisabeth at elisabeth@riverrhee.com or on 07876 130 817.