WSIB Outreach: Action Requested
The S2EG Executive Committee would like to encourage all WSIB Claims Managers and their accounting peers to participate in the following WSIB outreach program.
Feedback on both infrastructure (e.g. IT capability, adding HC identifiers to billings, enabling electronic payment of invoices, portal access, email access to WSIB personnel) and service delivery (eg. Decision letter content, Case Manager ID and phone #, direct access to WSIB personnel by their phones without CSR interception, direct access to Appeals Services, etc.) is being canvassed.
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