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Sentinel Storage Security - Tech Tips

25th February 2019
 


Welcome to another Tech Tips digest,  in this edition we're focusing on a few tricks to make it easier to view your Sentinel event log, and to retrieve historical information from Sentinel

 
Changing the number of items appearing in the Event Log

Most of you will have used the Sentinel event log to view or retrieve keypad and Unit door usage at some point, one question we're asked frequently though is how to set the event log to display more items (it only shows 30 by default and for larger facilities this doesn't go back very far)

This short video will explain the steps to set your event log to display as many items as you like !

Check it out now !


Opening the Sentinel event log

If you're new to Sentinel and not accessed the event log at all before, or if you ever accidentally close the event log this short video will explain how to reopen it
 
Check it out now !


Running a historical activity report

 
Again one of our most frequently asked questions is  "Can i check the access log from last day, week or month etc. ? While the event log is great for reviewing information from the last few days, it can be cumbersome scrolling back through weeks or months.

This is where Sentinel "Reporting" function comes in handy,  a feature rich set of tools that will allow you to report back to the very start of your Sentinel installation, even drilling down to a particular customer or Unit.
 
Check it out now !

We're here to help!

We're always available to help if you have technical issues .. remember the quickest way to reach us is always by raising a ticket through the helpdesk at

http://support.storagesecurity.com.au
available exclusively to our Platinum Support clients

You can also 
email: helpdesk@storagesecurity.com.au
call: 1300 852 117 

Copyright © 2019 Sentinel Storage Security, All rights reserved.


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