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February 2019

IMPORTANT NOTICE
Electronic Lodgement of Planning Applications 

Live 4 March 2019
As of the 4 March 2019, applicants will be able to lodge their planning applications in electronic format.  There will be no requirement to lodge printed documentation.

What type of planning applications can be lodged electronically?
 
  • DA - Development Applications
  • CDC - Complying Development Certificates applications
  • CC - Construction Certificate applications
  • AA - Sections 68 Activity Approval applications
  • Applications to modify and review determinations and certificates
 
Can I still lodge my application in printed format?
 
Yes, applicants will be offered the option to continue lodging applications in printed format.  However, this will be discouraged as all printed documentation will be destroyed and disposed of after the documentation is digitised.  By lodging in electronic format, Council will be able to process the application more efficiently reducing both time and cost.
 
What is new?
 
Council has developed a range of new application forms and checklists that will guide the applicant in lodging their application electronically. These new forms will include:
 
  • A new combined application form covering all applications types (DAs, CDC’s, CC’s and AAs)
  • New Checklists for all applications types providing clear instructions and information on lodging applications electronically
  • New application form for modifications and reviews.
 
The forms will include detailed information on how files are to be saved/uploaded including a specific naming convention for each type of document.
 
When will the forms be available?
 
The forms and checklists will be available for viewing and downloading from 4 March 2019.
 
What will happen if I am in the process of lodging an application using the old forms?
 
Council will continue to accept the old forms and checklists through to the end of March 2019.  However the old forms and checklists will not be available for download from 4 March 2019.
 
Any application lodged using the old forms will need to be lodged in accordance with those requirements (i.e. in printed format).
 
What options will I have to lodge my application in electron format?
 
Applicants will have the option to:
  1. Upload their applications directly to Council
  2. Save their application to USB drive for lodgement at Council’s customer service (or alternatively send by post)
 
The following provides a snapshot of the lodgement options.

Further detailed instructions will be available on the required application lodgement checklists.
How can I pay for my application?
 
Upon receipt of applications that are uploaded or sent by mail, Council will email you with details of the required fees and payment options. 
 
An online payment option will be available with no credit card surcharge.  Please note that credit card payments over the phone or in person will incur a surcharge.
 
Why is Council doing this?
 
The benefits afforded by this new service will include:
 
  • Providing customers with a simplified process for the lodgement of their applications.
  • Reducing the time and cost to applicants in printing documentation.
  • Improving the efficiencies in the handing and processing of applications internally, leading to improved assessment times.
  • Reducing the significant cost to Council and the community associated with scanning, handling and storing hard copy files.
 
How can I get further information?
 
All instructions and information will be available on Councils website (www.wagga.nsw.gov.au) on 4 March 2019.
 
Alternatively, you can contact Council on 1300 292 442 or email council@wagga.nsw.gov.au or by visiting our Customer Service team in the Civic Centre, corner Baylis and Morrow Streets, Wagga Wagga.
Copyright © 2019 City of Wagga Wagga, All rights reserved.


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