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Kevin Ryan's: Culture Matters

The Future is Porous
 
Kraft-Heinz has launched Kranch, the mix of Ketchup and Ranch dressing, the company’s latest combination of their iconic condiments. Kranch follows in the footsteps of Mayochup (mayonnaise and ketchup), Mayomust (mayonnaise and mustard) and Mayocue (mayonnaise and barbecue) that were release last month.
As part of their new snacking innovation push, Conagra has announced that they are launching a series of snacks anchored in their existing brands. This includes: Slim Jim Pork Rinds, Vlasic Pickle Chips (vacuum-fried pickles not potato chips), and a Duncan Hines microwave cake cup with Oreo branding.
Nestle SA is launching their plant-based Incredible Burger in Europe this month. The burgers, made from soy, wheat, beets and carrots, will be available in Germany, the Netherlands and Sweden under the Garden Gourmet brand. Nestle SA has indicated they plan to launch the same product in the US near the end of the year, labeled as the Awesome Burger, under their Sweet Earth brand.

So What? On Dec 2, 2018, 19-year old Atlanta rapper, singer, songwriter Lil Nas X dropped a single (on SoundCloud and TikTok) called Old Town Road. The song, which contains references to cowboy culture and country music themes while using rap/hip-hop styling, simultaneously hit three BillBoard charts: the Hot 100, Hot R&B/Hip-Hop Songs and Hot Country Songs. However, on March 23rd, the blog SavingCountryMusic.com published a piece titled “Billboard Must Remove Lil Nas X’s ‘Old Town Road’ From Country Chart.” Billboard followed later that week by removing the sound from the Country chart saying, “it does not embrace enough elements of today’s country music to chart in its current version,” and the previous inclusion on the charts had been, “a mistake.”
Backlash was swift and prolific. Country music star Brian Kelley, from Florida Georgia Line, voiced his disdain for BillBoard’s move, Justin Bieber was upset, the Texas Tech Basketball team thumbed their nose at the whole thing and, most critical of all, country legend Billy Ray Cyrus not only took to social media but he partnered with Lil Nas X to record a remix. Basically, daring BillBoard to say it still wasn’t country enough. BillBoard hasn’t budged yet, but all the attention pushed the song to #1 Monday on the Hot 100.  
There is so much to unpack here. However, a newsletter on CPG activity is not the place to debate the fundamentals of modern music styles OR to address the potential racial undertones of this matter. But it is the place for us to discuss one thing: the erosion of categories.
Traditionally, categories help us make the world tidy, organized and easy to navigate. Imagine walking into a grocery store that had items scattered randomly, how would you ever find anything? The presence of categories allows us a sense of permanence and a level of convenience (i.e. we all know that the pickles are stocked by the ketchup and that the peanut butter is by the jam).
However, what I’ve described is a brick and mortar world, a world of physical space. In the last 20 years, we’ve all been introduced to a new world that doesn’t play by these rules. If you want to find peanut butter on Amazon or Walmart.com, you don’t look by the jam, you type in ‘peanut butter’ and it magically appears in a long list where it’s probably interspersed with peanut butter crackers, chocolate peanut butter ice cream and (depending on your browsing history) a book about peanut allergies.
The digital world has begun to erode the simple organizing constructs that the last few centuries of commerce, commercialization and retail have put into place. Let’s be honest, the reason Billboard has ‘categories’ at all is so that that they can track sales for commerce. Placing things into categories makes them easier to measure. Prior to the advent of recordings, music definitely had ‘styles’ but the lines between genres were more fluid than they are today. Digital discovery algorithms and consumption habits have broken these artificial walls.  For example, with my Pandora playlists, I can start out listening to the dulcet tones of Adele and 30 minutes later I find myself tapping my foot to rockabilly! Similarly, Netflix has made me realized that my favorite movies aren’t simply Action but genre-bending themes like Visually Striking Gory Crime Movies with Strong Female Leads.  
This category decay will only escalate as we increasingly become an omnichannel society. The more we look at multiple screens while we scan physical aisles, the more the very concept of things having a distinct ‘category’ will disappear. The knee-jerk reaction of companies and governing bodies will be to fight this, to preserve the categorization that they’ve built their success upon. In other words, vegetables should stay in the produce section and dairy products should stay in the dairy aisle. Just last week, a European commission in Brussels decreed that vegetable-based ‘burgers’ must be called ‘veggie discs’ and milk producers want to call plant-based beverages ‘imitation’ or ‘fake,’ removing their ability to use the words ‘milk,’ ‘yogurt,’ or ‘butter’ from their products. However, in my opinion, this (and BillBoard’s action) is a fruitless attempt to hold on to rigid, analog thinking in the new fuzzy, digital world.   
The better approach is to embrace the inevitability and freedom that this change enables. Traditional CPG companies are built around physical categories (i.e. aisles) that are eroding in our digital world. To compete they must make their internal divisions more porous. You are seeing the very early phases of this with Kraft’s playful blending of condiments and Conagra’s crossover snacks. Imagine a world where you cross the soup aisle with the cereal aisle? Or the meat counter with the dairy case? Yes, this explodes the classic P&L structures that most corporations are built on and will require major re-tooling of innovation across the board, but consider the potential for new products? In my opinion, the defining factor for competitive CPG will soon be their ability to effortless innovate across traditional grocery categories, fluidly combination categories. If big CPG doesn’t get comfortable with category blending, young start-ups and digital retailers (that structurally don’t have this hang-up) will be more than happy to create cross-category products for consumers.      
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Transparent Value

The duo behind the cricket protein startup Exo (now acquired) have launched a cereal company called Magic Spoon. Aimed at producing the nostalgic flavors adults miss (the inaugural boxes are direct flavor steals from childhood favorites like Cinnamon Toast Crunch and Froot Loops) without the sugar and more of the protein. The products boast only 3 net grams of carbs per serving and 12 grams of protein. The cereals are only being sold online and via subscription ($40 for four boxes, or $35 with a month-to-month subscription).
So What? I hate overpaying for food when I eat out. I’m not talking about being ‘tightwad angry,’ complaining about paying anything for a meal. I’m talking about annoyance at being overcharged for dishes that take little skill to make, require very little time to prepare, and cost the restaurant very little money in raw ingredients. In my time working in restaurants, I was witness to ridiculous price inflation on dishes that practically made themselves (or came in finished). Conversely, I saw people upset about the price of dishes that (if they only knew the sweat and tears that went into making them) should have been overjoyed with how little they paid. For example, even though the ingredients are inexpensive and it may appear plain, if I find out that a restaurant makes its own consommé, I’ll gladly pay more than I would for a normal bowl of soup. The stock for a real consommé requires vigilant babysitting (up to 12 hours) and there is old-school skill in the final clarification.
I tell you all of this because Magic Spoon’s cereal isn’t that unique (and according to Entrepreneur magazine, not that tasty). Freedom Foods and Love Grown have done the ‘nostalgic cereal made better’ approach, and Catalina Snack’s Ditch Sugar cereals are equally low in carbs (without Magic Spoon’s use of allulose). However, being unique isn’t always the path to success and taste can be improved. What makes Magic Spoon interesting, and potentially a real challenger, is their strategy. Here is one of their founders, Gabi Lewis, talking to Entrepreneur magazine:
"If you're comparing it to a box of sugar, corn and wheat, which is most cereal, then it's more expensive," Lewis said. "But this is radically different. If you compare it to a protein bar or energy bar or a protein shake, then $1.50 per serving is much cheaper than your average protein shake or bar. A box of this to a box of classic cereal is almost like a protein bar to a bar of chocolate. The shape is the same, but the ingredients are completely different."
What he’s suggesting is this: Let’s take the attention consumers have been giving cereal lately (i.e. “its too full of sugar,” “it’s too full of processed grains,” etc.) and use that to our advantage. We should tell consumers we don’t have that sugar or those processed grains and instead show them how good and expensive our ingredients are. Their bet: more informed consumers will see the value in their ‘value added products’ in comparison to the rest of the cereal and pay a premium.
This strategy strikes at the heart of the shared space of tension between CPGs, private label and startups: margin structure. It also hints at the potential for financial transparency becoming even more important within CPG (like we are seeing within clothing companies like Everlane).  As more companies try to shake-up traditional CPG, look for more of this blatant and transparent ‘value add’ strategy.
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Brands I'm Watching 
Teasdale Latin Foods, a 70-year-old California company that mostly makes private label tortillas, salsas, and seasonings, has a released a new retail brand called Simply Especial offering enhanced protein- beans. The new brand offers traditional flavors, like Chili Verde, Chipotle Rojo, Peruvian, Spicy Cuban and Mexican Chili, with 10 grams of protein per serving (3-4 grams more than other brands through the over-the-top addition of plant protein). The beans are offered at a premium (MSRP of $1.69 to $1.89 per 15.5 oz. can versus $1.29 and $1.49 for Teasdale’s similar non-enhanced beans).  So What? I find Teasdale’s move intriguing for a few reasons. First, they saw the chance to reinvigorate a commodity business not through new flavors but through a functional (protein) add. Secondly, I’m curious why they stayed in the can. As others have moved to a fresher format, they stayed put. Was this to utilize their sunk capital costs or was it because their target would rather pay the premium for the protein and not the packaging? Lastly, I think we will see more traditional multi-cultural food brands (e.g. Goya) and startups rallying in the next few years as the population of the US begins to skew more Hispanic, African-American and Asian. Recent research by Acosta speaks to the radical shift that we are about to see in multi-cultural shoppers in the US grocery sector. Within the next 15 years, the multi-cultural shopper will be THE mainstream shopper, and products like Teasdale’s are making first mover inroads.
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KarmaNuts, a startup founded by Ganesh Nair (also the CEO of family-owned 85-year-old Wenders Food and Western India Cashew Co.), has released new flavors and packaging to their Wrapped Cashew product line. The ‘wrapped’ moniker is in reference to the cashews retaining their natural skins as well as a flavorful coating of seasonings. The company claims the inclusion of the cashew skins, a rarely seen addition, adds additional crunch as well as a fiber and antioxidant boost (2X as much as a blueberry). So What? What I like about “Wrapped Cashews” is that they play on consumer intuition. Everyone’s mom told them that all of the nutrition of an apple or potato is in the skin. While you’ve likely never thought about this with nuts, as soon as you hear it, it makes immediately sense (the ideal brand proposition). Just as consumers are currently craving whole grain flour (AKA wheat kernels with their skins still on), whole nuts might just be the next big thing. As we see more products made with almond flour, pistachio flour or even coconut flour, there will come a moment when consumers question how processed these items are too (just as they did with wheat). I predict a future differentiator where brands call out the nutrition of ‘whole nut’ flours (skins and all).
Hellman’s UK is launching four sauces in a new ‘Big Night In’ line. The range was created based on research that 16-35-year-olds are “swapping nights out for nights on the sofa eating takeaway.” The company is producing sauces that can accompany the most commonly ordered foods: Pizza (Chilli Garlic Sauce), Chicken (Chilli BBQ Sauce), Mexican (Spicy Sauce) and Kebab (Tzatziki Sauce). So What? Beat them, or join them. That must have been the conversation at Hellman’s, and its one that many in CPG must be having. As food delivery, semi-prepared/retail deli foods, and meal kits continue to climb in popularity, the pressure to compete becomes significant. While Hellman’s products were likely always an accompaniment to delivered foods, the decision to be so blatant is an interesting strategy. I can see other companies jumping on this not only through product development, but also through packaging, marketing and advertising. For example, an ice cream company could call out that they are the perfect ending to ‘pizza and a movie’ night in, or even join with pizza companies and become part of the delivery.   
Amazon has launched Solimo Silver Energy Drink, a sugar-free, 10 calorie, lightly carbonated beverage infused with caffeine, ginseng, taurine, guarana and B vitamins. The beverages are only available through Amazon. So What? This Just In (TJI) a research firm focused specifically on tracking all things Amazon, reports that the ecommerce company currently owns over 60 private label brands that span food/beverage.  Don’t worry if that surprises you. While many of the brands were created as early as 2007 (or acquired with the Whole Foods acquisition) the actual use of these brands has only really started to ramp up in 2016 (see chart above). What that means is that, no matter where you sit within CPG, you are likely to have several new Amazon brands to contend with.
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How Are You Building Your Innovation Pipeline
Malachite can serve as guide, coach and inspiration in your company's journey toward building a rigorous and repeatable way to build and maintain a profitable pipeline. From consumer interaction, to ideations and prototyping, Malachite can help. Visit malachite-strategy.com  for more info or email kevin@malachite-strategy.com
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