We are excited to announce our new Customer Satisfaction Survey tool for Fire Departments. It allows you to understand how your community feels about the service you are providing them. Totally customizable, the program allows you to use your logos, pictures, and the questions you want to know. To find out more, please email info@virtualcrr.com and click on the picture above to try our demo
Customer Satisfaction Survey
Pricing Structure
The pricing below includes 1 survey with up to 8 questions of your choosing or creation for one year. You will receive login credentials to be able to run reports over any date range as many times as you like through out the contract period.
Population
Under 50,000 $710.00
50,000-100,000 $790.00
100,000-250,000 $960.00
250,000-500,000 $1310.00
Over 500,000 Custom Bid
Additional Fees
Question change within the 1-year period – $229 each
Additional statistical reports other than quarterly and annual – $130
Discounts for Multiple Surveys (The same survey in a different language counts as multiple surveys)
1st additional survey – 20% off retail
2nd additional survey – 30% off retail
3rd or more additional surveys – 40% off retail
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