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Explainer: What is crowdsourcing?

Local governments are getting savvier about tapping into their residents’ insights and ideas to tackle tough problems. At the same time, crowdsourcing has a lot of room to grow in City Halls. Only one in four U.S. mayors say they use the strategy, and most examples remain one-off engagements. What does all this mean for city leaders? In our latest explainer, Bloomberg Cities breaks down what you need to know.

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MEET YAKIR PARTUSH

Title: Project Manager
City: Be’er Sheva, Israel

Yakir Partush is focused on finding new ways that Be’er Sheva, a city of 200,000 in southern Israel, can attract, retain, and grow businesses. One of those ideas he borrowed from nearby Jerusalem. Partush designed a survey where residents could weigh in on the kinds of businesses they were interested in seeing in their neighborhoods. The city is then sharing that information with entrepreneurs, giving them a leg up on their market research. Be’er Sheva has already received close to 10,000 responses to the survey. “It’s far beyond what we expected,” Partush said. Other municipalities across Israel have taken notice, which is why Partush is also sharing the code with other cities. “We’re into sharing,” he said. Another business-development challenge Partush is working on is to make it easier for small-business owners to work through the necessary hoops to open their doors. One of the ways he’s doing so is with a website that brings all the licensing information businesses need from different departments—most of it previously available only in hard copy—together in one place. Be’er Sheva is prototyping the site with the licensing department now. “When we first asked the licensing department how we could help make their jobs easier, they just wanted a smaller booklet,” said Partush. “But now they love the digital tool and think it's way easier to use.”

Pro tip: “Map all of the data that you have in the city. You’ll be surprised by the amount of information you didn’t know you had.”

WHAT WE’RE READING

DATA: How data is helping cities decide when to shift funds from programs that aren’t working to those that are. (What Works Cities)

RESIDENT ENGAGEMENT: A Nesta study of crowdfunding models in the U.K. finds ways local government can support community-driven investment. (CityMetric)

DESIGN: A human-centered design process in Austin, Texas, produced an online form that makes it easier for residents to anonymously describe the interactions they have with police. (Route Fifty)

RESILIENCE: New research shows that living near libraries, community centers, coffee shops, movie theaters, and other neighborhood amenities brings social benefits such as increased trust and decreased loneliness (The Atlantic). That’s one reason why Chicago’s new public housing with built-in branch libraries is so exciting. (The New York Times)

NETWORK NEWS

SURVEY: ICYMI—be part of a global survey documenting the innovation skills local government staff are using to solve problems. See which tools are increasingly popular and how these skills-in-action help city officials respond to emerging challenges.

JOB POSTING: The city of Chelsea, Mass., is hiring an IT Manager and a Senior Housing Development Project Manager.

JOB POSTING: The city of Hillsboro, Ore. is looking for a visionary leader to become its next City Manager.
 
Contact us to share events and job postings with the Bloomberg Cities network.

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