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Join our mission to improve patient experience
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In last week’s newsletter we introduced our new Head of Programmes (and also our Community and Patient Engagement Manager), Shivani Shah, and explained how our work with NHS trusts, companies and patient groups to improve care has grown over the past 12 months.
We’re looking to grow our team once again to help us deliver the range of improvement projects we undertake, and are now recruiting for a project manager to join us on a freelance basis. This is an exciting and flexible role that will see the successful candidate work on a specific project from start to finish, gathering patient and service user feedback, and delivering high-quality reports which will help influence and shape health and social care.
We need someone who knows the NHS and social care processes and structures inside out, so if you’re excited by the idea of a fresh challenge or know someone who you think is perfect for the role, apply today. If you’d like an informal discussion about the role or would like to know about some of the project work we have in the pipeline, get in touch by emailing mailbox@patients-association. Applications close on Friday 28 June 2019.
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Opportunities to have your say
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Survey: Tell us about your experiences of unsafe, premature discharge
Have you completed our latest survey on unsafe discharge from hospital? It will close next week, so have your say this weekend to be sure of getting your views heard. We want to hear about times when someone has been discharged from hospital despite not being well enough to leave. If the person suffered harm as a result of this, or was at a real risk of harm, it was an unsafe discharge.
Too little research has been done on discharges that simply happened too early, even though we hear about this from callers to our helpline. If you think your experience, or the experience of someone close to you, matches this description of an unsafe, premature discharge, please share your experiences with us in this short survey.
We will be issuing a report based on what people tell us. The survey should take around seven minutes to complete. Share your views here.
NICE recruiting for lay members to join its Indicators Advisory Committee
The National Institute for Health and Care Excellence (NICE) are inviting people to join their Indicators Advisory Committee (IAC) as lay members to help drive quality improvement across health and social care. They are looking for people who can help make sure the experiences of patients, carers and service users are included in the development of NICE indicators. This may include:
- identifying major concerns of patients, carers and service users to inform committee discussions
- making sure that the views of patients, carers and service users are taken into account when the committee recommends indicators
- checking that patient/public evidence and equality issues are reflected in documents and guidance produced.
The standing lay member of this committee will play a key role in making sure that the views, experiences and interests of the public are included in the committee’s decision-making. Find out more about the vacancy and apply by Friday 21 June here.
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Share your health and social care experiences
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Our helpline covers all of health and social care, and we would like to hear your experiences in the NHS and social care systems. Whether your experience has been positive or one that could have been better, we’d like to hear more and see what we can do to help. Our partnership with the CQC means when you call our helpline or email us, it makes a real difference.
To get in touch with our helpline team and share your thoughts, call 020 8423 8999 on weekdays between 9.30am and 5pm, or email helpline@patients-association.com. You can also visit our website to find out more about our helpline, and visit our advice and information leaflets here.
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What our team is reading this week
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