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    JULY 2019 | View Online
elon technology champions

From Our Meeting

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Tips for using Elon's new IT service management tool

With the launch of TeamDynamix, Elon faculty, staff and students have more options when it comes to requesting support. The cloud-based service management tool offers an all-in-one platform for detailing campus technology services, sharing step-by-step guidance and processing requests. To fully explore services, it is recommended that Elon users login to the tool. Among key features are the user's ability to add frequently accessed services to "My Favorites" by selecting "Add to Favorites" on the service page, and the ability to share Knowledge Base articles by clicking the "Share" button on the article page and adding the recipient's email address. Continue reading to check out more tips for navigating key features of the tool. Read More

An illustration of a laptop with an information security icon

Recent phishing email scams target Microsoft users

These days, it comes as no surprise that scammers are constantly thinking up new ways to take advantage of internet users. BleepingComputer recently highlighted two phishing email scams targeting Microsoft users. These emails lure users in by appearing to be legit and alerting them to urgent security concerns. Ultimately, scammers are trying to get users to provide login credentials. Learn more about these scams, and how to protect yourself and Elon from the dangers they pose. Read More

Latest Technology News

Email icon with accessibility symbols

Create accessible emails for the Elon community with these tips

Follow these tips for creating emails to more effectively reach diverse audiences. For those who manage department websites at Elon – these tips also apply to web-based content.

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Mockup of Elon's TeamDynamix website on a desktop computer and a tablet

Information Technology launches new service management tool

TeamDynamix features a comprehensive list of technology services, a database of how-to articles, and a new process for requesting services and support.

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A photo of Campus Technology Support Technician Syretta Oliver, second from left, with (from left) Assistant Vice President for Technology and Chief Information Officer Christopher Waters, Assistant CIO and Director of Campus Technology Support Pat Donohue and Assistant Director of Campus Technology Support Anthony Bennett.

Syretta Oliver garners Acorn Accolade Award

Campus Technology Support Technician Syretta Oliver was recently honored with an Acorn Accolade Award from the Office of Information Technology.

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Upcoming Technology Events

Two people viewing high tech equipment in Elon's Maker Hub

16th Annual Teaching & Learning Conference

8:30 a.m.-3:45 p.m.
August 15
Schar & McEwen Buildings

Elon University will welcome area university and college educators to the 16th Annual Teaching and Learning Conference on Thursday, Aug. 15. Jointly sponsored by Elon’s Center for the Advancement of Teaching and Learning (CATL) and Teaching and Learning Technologies (TLT), this year’s conference theme is Cultivating Curiosity. Admission is free. Register Now

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