Safe Environments for Children and Young People | 27 May

Learn how to recognise, report and respond to children or young people who may be at risk of harm, child abuse or neglect in this one-day workshop.   

This ‘Creating Safe Environments for Children and Young People’ workshop focuses on child protection in the context of ‘Through Their Eyes’ and has the safety and wellbeing of children at its core. 

This full-day training is designed for professionals or volunteers who are mandatory reporters and have not completed the full course within the last three years.  

Working Effectively with Interpreters  | 31 May

Learn practical information about how to engage with interpreters effectively when providing services to people from Culturally and Linguistically Diverse (CALD) backgrounds and develop ways to increase support and access for your clients. This training ultimately aims to increase participants’ knowledge, skills, and confidence to improve service outcomes. 

 Participants will learn: 
✔️ An overview of an interpreter’s role. 
✔️Industry codes of practice and ethical issues that may arise. 
✔️How to assess the quality of an interpreting service and provide appropriate feedback. 
✔️ How to address the challenges that may arise. 
✔️ How to maintain control and leadership during a session with interpreters.