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Twincomm Email Service (@twincomm.ca)
Important Changes
Thank you for letting us know you will be continuing with your twincomm.ca email address(es).
The Twincomm Email Agreement has been created and is attached here Twincomm Email Agreement (select to download) Please complete the agreement and return to us no later than May 25, 2022.
In the agreement, there are a few details to note:
- Upon cancellation of email or internet services, payment for the remaining months in the agreement will be payable in full.
- The Twincomm Email Agreement is solely for your email address and is not an Internet Service Agreement. Customers are free to cancel internet services at anytime.
- In the event Twincomm no longer can provide internet services, the agreement will become null and void.
- We have listened to your feedback, and have updated the terms from 36 months to 24 months, along with lowering the costs for additional email addresses.
As of July 1, 2022, the costs for the twincomm.ca email service will be as follows:
- One Email address - $3/mo plus tax (24 month term)
- Any additional email addresses - $1.50/mo plus tax/email (24 month term)
Monthly costs will begin July 1, 2022 and will be applied directly to your monthly invoice from July 1, 2022 to June 30, 2024. We will renew the agreement before July 1, 2024 and will contact you to see if you are interested in renewing.
Please note, the Twincomm Email Agreement will need to be received no later than May 25, 2022.
If this in error, or you have decided you are not interested in continuing with your twincomm.ca email address, please let us know.
You still have the option to move to a free email address such as @gmail.com. You will have access to your Twincomm email address until May 26, 2022.
Email addresses will be removed from our system after May 26, if a Twincomm Email Agreement is not received. Contact us if you would like instructions to transition to a new email address.
Please contact us at 1.866.446.6004 ext 1 or reply directly to this email. Thank you for your understanding and for your feedback.
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