Issue #9 - 26 May 2022
*Please note that the closing dates for the roles advertised at the Māori Health Authority (below) have been updated in this version of the Pānui.
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Update from Margie Apa and Riana Manuel
Tēnā koutou e ngā kaimahi
With less than five weeks to go, we’re keeping our focus on getting the right people and structures in place to deliver all 80,000 of us smoothly to Health New Zealand and the Māori Health Authority on 1 July and the days, weeks and months that follow.
In this issue, we’re announcing interim national and regional roles for HNZ to help us with the transition. It’s exciting that we can work with the talent and leadership we already have in the system nationally, while also supporting emerging leaders in our districts – thank you to those who’ve taken up the challenge!
We’re listening to your feedback
We have heard your feedback that we need to up our comms - you will see more content through our websites and through district channels too. A big thank you to Helen Mexted who has stepped in from Capital and Coast and Hutt Valley DHB to be national interim Lead Communications and Engagement. Helen and our national communications and engagement district leadership teams will make sure we work through all the local and regional channels that you may normally get information from. The Māori Health Authority will be also beefing up the comms that we have going out to the sector and have welcomed Scott Campbell and his team from Campbell Squared and Michelle Bristow from ADHB to help to improve this. But if we are not reaching far and wide enough please keep giving us feedback.
Continuity of care is key
We want to reassure you that on 1 July, we’ll be at the start line for the implementation of the system transformation. If you’re in a DHB or shared service agency, very little will be different for you – you’ll keep doing the very important work you’re doing today.
What will change over time is the way we work to do better for our patients, their whānau and communities. You’ll be part of one ‘team of teams’ and with that comes the opportunities to realise the vision of the health reforms.
For the approximately 1060 of you who have already transitioned to interim Health New Zealand or the Māori Health Authority, or are joining in June, there will be changes to some of the systems you use, and the policies and processes you follow. You’ll start to get regular information about what’s changing very soon, and as decisions are made. You’ll have everything you need to do your job on Day 1 and there’ll be support in place to help you if you have questions.
Check out our video
Back in March – which seems like both yesterday and a really long time ago – we recorded a video to help you get to know us a bit better and find out what inspires, motivates and grounds us. If you haven’t already, please take a moment to view it on our website here. We know you’re all super busy so you’ll see that it’s divided into short segments that you can watch it when you have time.
Shout out to Canterbury!
A huge thank you to our Canterbury and South Canterbury colleagues – the Board, Iwi partners, senior and clinical leaders, primary care and staff – for hosting us last week. We really appreciated the opportunity to hear your views on the excellent opportunities for your local populations and the region. It was also great to have the chance to update you on where the transition is up to and learn what we can do to minimise risks around change for your communities.
Thank you also to those of you who spent time talking with us on our walkabout, particularly the Ambulatory Care teams who offer an exciting operating model to support specialist access outside acute settings in Canterbury.
We want to also acknowledge the South Canterbury team who shared their story of a Māori kuia’s experience of care, and how the concern for monitoring frailty in the community led to an exciting innovation in remote monitoring (also being tested elsewhere). Watch this space!
We really appreciate the time colleagues take out of their busy days to talk with us and are looking forward to our pop ups in other districts around the country in the coming weeks.
And finally, a big thank you to you all, no matter where you are in the country. We’re immensely proud to be leading you during this exciting time for the future of health in Aotearoa.
Ngā mihi
Margie and Riana
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New interim national and regional appointments to Health New Zealand
A number of appointments to key interim leadership roles have been made to maintain momentum as we get closer to 1 July.
These roles will provide continuity and leadership across the sector while we recruit leaders, transition into the new organisations, and develop new operating models that will enable us to deliver services that are nationally planned, regionally delivered, and locally tailored. The interim appointments include Health New Zealand interim executive leadership roles, interim regional directors and interim district directors.
To view more detail about these roles and the names of the people appointed into these roles visit: Interim Leadership Teams | Health New Zealand (hnz.govt.nz).
Over the next few months, the functional and operating structures that sit under the tier two national leadership roles will be evolved and developed as part of a design process. We’ll keep you updated on that.
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What's Changing for You on 1 July?
On 1 July, everyone will continue to be paid and almost everyone will report to the same person you do now.
While we all become one ‘team of teams’ on Day 1, we are coming together from around 30 different organisations. So, depending on where you’re joining Health New Zealand or the Maori Health Authority from, the things that do or don’t change for you on Day 1 may be different to some of your new colleagues.
People joining from one of the DHBs and shared services agencies or Te Hiringa Hauroa/Health Promotion Agency
For those of you joining from a DHB, shared services agency or Te Hiringa Hauora, very little will change on Day 1 other than that you’ll be working for Health New Zealand or the Māori Health Authority.
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- You’ll continue working in your current role, doing the same work you’re do now with the same terms and conditions as your current employment agreement
- You’ll apply for leave in the same way and follow the same policies and procedures you currently do
- Your log-in and email address won’t change, and you’ll have access to all the same software and systems you do now, including printers
- Your computer, laptop and other devices like phones and mobile devices will be the same
- If you have an IT issue or HR query, you’ll be supported by the same team as you are now
- You will continue to use your existing system and file structure and have access to your information
- You’ll work from the same place you do now, and your access card will continue to work
- Any special furniture or hardware you have will continue to be available
- You will continue to order stationery and book travel the same way as you do now; taxi cards will continue to work
- If there is an emergency, you’ll follow the usual process for where you work
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On 1 July, everyone will continue to be paid and almost everyone will report to the same person you do now.
While we all become one ‘team of teams’ on Day 1, we are coming together from around 30 different organisations. So, depending on where you’re joining Health New Zealand or the Maori Health Authority from, the things that do or don’t change for you on Day 1 may be different to some of your new colleagues.
People joining from one of the DHBs and shared services agencies or Te Hiringa Hauroa/Health Promotion Agency
For those of you joining from a DHB, shared services agency or Te Hiringa Hauora, very little will change on Day 1 other than that you’ll be working for Health New Zealand or the Māori Health Authority.
People joining from Interim Health New Zealand or interim Māori Health Authority.
This includes people currently in the Ministry of Health who will transfer before 1 July.
For those of you who will join from interim Health New Zealand or interim Māori Health. Authority, there will be some changes to the way you do things from 1 July.
You’ll start receiving detailed and regular updates soon about changes to things like IT, HR and finance processes, along with anything you need to do to be ready for Day 1.
View the Health Workforce frequently asked questions here
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Communications and engagement update
The visual identity for Health New Zealand and the Māori Health Authority on 1 July
Work is underway on what we call the ‘visual identity’ or look and feel for Health New Zealand and the Māori Health Authority. This is the graphic imagery and design elements, including things like the logo and colours.
While we’ll have some of this in place on 1 July, this will be rolled out in the weeks and months following as the different aspects are developed. The DHB and Shared Services heads of communication are a key part of this and we’re working with them to make sure they’re well-informed and involved in the planning as it is developed.
We know some of you are wondering about the practical things like stationery, signage and how you answer the phone. We’ll share the timeframes for this work over the coming weeks.
The new names for Health New Zealand and the Māori Health Authority
As mentioned in the last People Pānui, Health New Zealand and Māori Health Authority are placeholder names. There are some steps that still need to be completed before we can officially announce and start using the new names. We will keep you updated on this.
Intranets and websites for HNZ and MHA on Day 1
You’ll already know about the websites we have up and running for our interim entities: hnz.govt.nz and mha.govt.nz. We’re aiming to launch a permanent website for Health New Zealand at the beginning of July, with a new Māori Health Authority website coming a little later. Each website will bear the new name and visual identity of that organisation.
These websites will be key to showing how things will be different in the future health system, and the work that’s underway to achieve that. Websites are core channels for New Zealanders seeking services and information from the health care sector, and for members of the health care whānau who are seeking information about the reforms and what it means for them.
Importantly, these websites will not replace other health sector websites on Day 1. We’re developing a digital toolkit that will help DHBs, shared services agencies and other health sector organisations to share the Health New Zealand story through their own websites and social media accounts.
The new Health New Zealand website will also help people find the health information they need from the local websites that already host that information – so there’s no wrong door for people to get the help they need. And we’re working with the Ministry’s web team and web content owners to organise what content will move across to the new website – again, this won’t all happen before Day 1.
Future Health New Zealand and Māori Health Authority intranet
We’ve also been busy designing a new shared intranet for Health New Zealand and the Māori Health Authority. Again, this intranet won’t replace existing district and agency intranets – it will be the home for key need-to-know information for our new national teams and sit alongside other intranets as a key source of organisation-wide communication and collaboration.
On Day 1 the new site will be available to those who have migrated into the new IT environment, then we’ll be rolling out access over the following months for our colleagues in the regions.
Public Information Campaign
Work is progressing at pace on a public information campaign to tell the story of the health reforms and what’s changing to Aotearoa New Zealand. This will target Māori, Pacific, Disabled People, rural and Rainbow communities as well as other people with high-health needs in particular. We will share the timeframes for this over the coming weeks.
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Keeping stakeholders up to date with the health system changes
Making and embedding the changes to our health system will take time and it’s vital our health sector and broader stakeholders are with us every step of the way.
Our various workstreams have been engaging closely with sector stakeholders on key areas of work. At a national level, we’ve now set up a forum for the chief executives of Health New Zealand and the Māori Health Authority to meet regularly with stakeholders on the health system changes. The CEs are particularly focused on engaging with our priority communities, like Māori, Pasifika, Disabled People, Rainbow and rural communities, and other groups representing people with high health needs.
First stakeholder hui with the CEs held this month
More than 2,500 stakeholders from across the sector joined Margie and Riana online for the two sessions held on 9 May. The first session saw a broad range of stakeholders attending, including the priority audiences above and a range of groups like professional bodies, unions, PHOs, PHUs, primary care, allied health providers, pharmacies, hospices, mental health and addiction services and special interest groups. The second session focussed on kaupapa Māori health providers, networks and organisations, as well as iwi, hapū, and whānau. An NZSL interpreter was at both sessions.
These hui were a chance to share our progress over the last two months including updates on organisational structures, localities, the Planned Care Taskforce and talk about what’s coming up that’s of high interest to stakeholders.
Questions from the hui
The 45-minute-long sessions involved a short presentation followed by questions and answers from the audience. More than 300 questions were asked so Margie and Riana couldn’t get to them all during the session. These are being themed up and responses we’ll put the responses on our website.
View recordings: The videos of the sessions and the slides are available on websites:
Chief Executives' Virtual Hui 9 May 2022 | Health New Zealand (hnz.govt.nz)
Chief Executives' Virtual Hui 9 May 2022 | Māori Health Authority (hnz.govt.nz)
Future stakeholder hui – 14 June
These sessions are part of a continuing conversation with the sector. The next ones will be held on 14 June. If you’d like to join us at future sessions, please register by signing up to our Stakeholder Newsletter.
Don’t worry if you can’t make it, we will share the recordings on our website and continue to provide answers to new questions that come up.
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New roles advertised
Health New Zealand is working alongside search firms Kerridge & Partners and Mana Recruitment to manage the appointments of its executive team.
All corporate office HNZ and MHA positions for the new health system, as well as Expressions of Interest and backfills into departmental agency roles, are now being advertised on a new interim Careers website: https://careers.tas.health.nz/
Don’t worry if you lose the link – just visit the Health New Zealand website (under About Us) or the Māori Health Authority website and click on the Vacancies tab!
The Māori Health Authority:
Executive Leadership Team roles
(applications close 7 June)
The Māori Health Authority is working with executive search firms Mana Recruitment and Kerridge & Partners to support with the recruitment of members of the Executive Leadership Team.
The following roles are being advertised:
Applications close on 5pm Tuesday 7 June.
To see these roles, and other vacancies for Health New Zealand and the Māori Health Authority visit the careers website https:/careers.tas.health.nz/
These key leadership roles are at the heart of the proposed organisational structure for the Māori Health Authority which was outlined by Riana Manuel in the Chief Executives’ virtual hui held on 9 May.
The organisational structure is based on a traditional sixteen-point Māori wind compass. It represents the partnership between the Māori Health Authority and Health New Zealand navigating our shared goal of driving improved and equitable wellbeing outcomes for Māori.
Visit the virtual hui link www.mha.govt.nz/our-work/chief-executives-virtual-hui-9-may-2022/
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You can now also find previous editions of People Pānui in the same place – in our ‘For the health workforce’ section on the Health New Zealand website. Check it out if you haven’t already!
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