Department of Revenue (DOR):
The Department of Revenue issues licenses to retailers, annually renews licenses, collects fees associated with licenses and penalizes retailers selling tobacco without a license. They also offer retailers access to program staff who can answer questions about the law and provide support with compliance. For information about the law or licensing, visit go.usa.gov/xe999.
For questions or requests for DOR: TRL.help@dor.oregon.gov, 503-945-8120
Oregon Health Authority (OHA):
OHA conducts retailer education and outreach, inspections to prevent sales to people under 21, shares information about changes to the law and evaluates how well this law works. OHA also offers training, phone consultations, and in-person educational visits that you can use to train your staff. For more information and access to resources for retailers, visit www.healthoregon.org/tobaccoretailsales.
For questions or requests for OHA: Tobacco.Inspections@state.or.us, 971-673-0984
Local (county or city) Public Health:
Local jurisdictions, including county public health departments, may provide further support to retailers. Information for local programs is available here, or reach out to Tobacco.Inspections@state.or.us to find out what activities may be happening in your area.