Web3 folks, we get you… - Venture Beat
What is happening now with the metaverse and NFTs sounds all too familiar to people in the conversational AI space. Brands scrambling to adapt to the latest innovation, because they heard it’s what everyone is doing, without having a clear strategy and agencies struggling to explain why this and that won’t work: this article is one for you.
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Image: Vocalime
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Gartner predicts that, by 2026, one in 4 people will be at least for an hour a day in the metaverse. Inevitably, huge business opportunities are connected to these predictions and some companies in the AI space are already starting to cater for them. Kore.ai is already working to create avatars that can interact with users, through its own innovative NLU approach.
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That’s how many interactions Vodafone’s AI Assistant TOBi handles every day. To keep improving and updating TOBi, which is supposed to be able to help consumers with anything Vodafone-related, the company has had to train 100 conversation designers in over 20 countries. Through their journey, they have learned how to implement a structured workflow and, even more importantly, how to adapt TOBi to all local customs.
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Food is something you get with your mouth - LinkedIn
Well, it makes sense: you eat it with your mouth, you order it with your mouth. “For the moments you don’t have an extra hand”, you can now Uber your meal from your favorite mouth via voice. Available from this Summer, through all Android devices.
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Visual learners: this one’s for you - Two Minute Papers
Keeping up with AI trends is cool, but reading highly technical papers can be… a bit tedious? In true Two-Minute-Papers fashion, they have come to the rescue of all us wanna-be AI experts, creating a full “OpenAi, DALL-E, GPT-3 and more AI!” playlist. Bless. Them.
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Image: Vocalime
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…but it isn’t everything! Okok, we’re not here to get all ethical and stuff, but it’s true. Even for businesses. Even when it comes to AI. It’s not all about cost saving and replacing humans with a bot. Turns out, businesses invest in AI for lots of different reasons and cost saving is just one of them.
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Conversation design is getting a lot of attention lately. And we couldn’t be happier! But there’s also a lot of chaos out there on what conversation designers exactly do, where they come from, and so on. Lucky for all the wanna-be bot whisperers we just launched a weekly series on LinkedIn. Follow us there and don’t miss next week’s one: I can assure you it’s good 😉
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Your home (assistant) away from home - Voice Crumb
After a period of prolonged slowdown, people are finally traveling again and hotels are trying to find new solutions to make them feel more at home and cared for. Hotel chains are finding that adding smart speakers to the rooms is like offering guests a 24/7 assistant, to accompany guests throughout their present and future stays. Find out more about the benefits and success cases, reading the article.
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