South African vehicle owners are no longer obligated to buy a service or maintenance plan from the car manufacturer or dealership when buying a car. They can shop around for the best deal without the risk of losing your warranty. Dealerships can’t merely say that the price of the service plan is included in the price of the car. They have to unbundle it so you can choose to opt out.
And when it comes to repairs and parts, you’re free to shop around for a service provider of your liking or use non-original spare parts without voiding your car’s overall warranty. This is all thanks to the Guidelines to Competition in the South African Automotive Aftermarket, which came into effect on 1 July 2021, after years of back-and-forth negotiation
While not perfect, the law was a significant step for the “right to repair” movement, which has been steadily gaining ground around the world over the past decade, as more and more companies have been accused of anti-competitive behavior. (dailymaverick.co.za)