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LPB 50/2022

ROBBERY WARNING: ARMED ROBBERY, OSHAWA ON

At approximately 6.20 pm on Wednesday 20 July, four persons approached a retail jewellery business in an enclosed mall in the area of Stevenson Road South and King Street West, Oshawa ON. At least one carried a firearm and and used it to threaten the owner. They then smashed showcases and removed an unknown quantity of jewellery. Fortunately, no-one was injured. Police have attended and are examining video footage from the store's video camera system. The investigation is ongoing.

COMMENT: our LPB 49/2022 of yesterday assessed that the risk of robbery in the greater Toronto area was severe and that another robbery was likely imminent. Unfortunately, this assessment was correct. We are now seeing robberies, some involving firearms and other weapons, of retail jewellers approximately every three to five days. These jewellers are typically, but not exclusively, located in indoor retail malls. Jewellers located in indoor malls have historically been less likely to suffer serious crime losses than most other classes of jewellers, but this is no longer true. Such jewellers are just as vulnerable as any other jewellery business. We have also seen robbers return days or weeks later to rob other jewellers in the same mall, or even in one case the same jeweller for a second time. Fortunately, to the best of our knowledge, no one has been physically injured so far. However, the frequency of these robberies is such that it is probably inevitable that sooner or later someone will be injured or worse.

WARNING: We assess that all jewellers in the greater Toronto area, and particularly those in enclosed retail malls, are currently at extreme risk of armed robbery

RECOMMENDATIONS: once inside your store, robbers typically smash showcases and displays to remove jewellery stock. Jewellers whose showcases and displays are laminated or otherwise protected typically have considerably lower smash and grab losses than jewellers whose showcases are made of plate or tempered glass, neither of which have any resistance to attack. While it is comforting to think that the police or mall security, or even passersby, will intervene to assist you, the reality is the only person jewellers can count on to help during a robbery is themselves. We therefore recommend jewellers take the following actions today:
  • Implement a controlled entry system so that you can choose who is admitted to your store
  • Have a glazier replace your plate or tempered glass showcase glass with laminated glass, or have your unprotected showcases protected with anti-shatter film. Protect all sides of your cases, not just the top!
  • Hire an on-site security guard or off-duty police officer at least until you have installed a controlled entry system and your showcases are protected
We appreciate that these measures are not cost-free and we regret it is necessary to recommend them, but the likelihood of crime against jewellers is currently extremely high and there is no indication that this situation will change. The security standards that were good enough for retail jewellers two or three years ago are no longer adequate. The time to update your security is now! Robbers are currently actively targeting and robbing jewellers. Hoping you will not be targeted is not a security strategy!

NB: given current events, it is possible that controlled entry and/or protected showcases and displays may become an insurance requirement for retail jewellers. 

NEW: Are you aware of a crime against a jeweller or jewellery business that might be of interest to other jewellers? Contact your broker, or email us at tips@jewellersblock.com
 
 
For further information on crime prevention, please call CJB Insurance at 416-787-3427, or visit our website at www.jewellersblock.com.
 
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