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NEW 988 CRISIS SUPPORT LINE
Like 911, but without dispatching law enforcement
The New Mexico Human Services Department (HSD) has worked to ensure New Mexicans across the state are aware that the three-digit 988 crisis support line will be available to them beginning Saturday.
The 988 crisis support line is a new, free and easy to remember helpline for emotional, mental or substance use crises. The crisis support line is for people in distress to have someone to call, someone to come and somewhere to go. New Mexico residents will be able to call, text or chat 988, the 24/7 crisis support line to connect with compassionate behavioral health professionals.
The crisis support line beyond serving as a suicide line, it offers mental health support for all New Mexicans to utilize.
People who call 988 are given three options:
Choose Option 1) to connect with the veterans crisis line,
Choose Option 2) to connect with the Spanish subnetwork,
Choose Option 3) to remain on the line and be connected to a local crisis center.
The crisis support line will be connected to crisis centers equipped to respond to text messages for those who choose to text the word “TALK” to 988 instead of calling. Chat will also be available through the Lifeline’s website: http://suicidepreventionlifeline.org/chat
Please call, text or chat 988 if you are:
1. Feeling sad, confused or angry
2. Worried about your safety or someone you know
3. Worried about alcohol or drug misuse
4. Need information or referrals for local community services
5. Just need someone to talk to
If the caller speaks a language other than Spanish or English, then the call centers use a language line to support the caller with an interpreter.
For more information visit 988nm.org
If you have any questions, please contact Marina I Piña, HSD Communications Director, at marina.pina@state.nm.us or Elizabeth Glantz, 988 Project Manager at elizabeth.glantz@state.nm.us
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