Mahalo to everyone who participated in our annual Employee Survey in Q2. The response rate was good at 48%! We use feedback from this survey to inform changes to policies, processes, procedures and benefits for the upcoming year. Below is a high-level summary of what we heard.
The top 3 reasons people work here:
The people
The work
The mission
People are proud to work here (96%) and have trust in both Kristie/leadership team (94%) and their direct manager (90%).
Where we can improve:
Communication: While the amount and frequency of both business information and HR information was viewed as ‘just right’, we heard that email overload is real, information is sometimes delayed in getting to everyone, there are too many different communication channels to keep up with (i.e., email, text, ADP, Sling, Slack, Teams, etc), and people want to be able to connect with each other. We’ll be working on streamlining our internal communications to make sure everyone gets the information they need in order to be successful, while keeping information consistent, timely, and coordinated to reduce email overload. This work will include enabling you to more easily connect with anyone across the organization.
Core Values: 42% of people feel they do not have a solid understanding of our core values of transparency, respect, and integrity - or what they look like in action. Our work to improve internal communications will include a focus on our core values and we’ll continue our work to ensure that people are reviewed on and recognized for demonstrating our values.
Wellbeing: The pandemic has taken its toll on staff’s physical, emotional, and financial health (33% are feeling a ‘significant’ impact). We will continue to promote our current wellbeing-related resources and benefits and are evaluating potential changes to our benefits package for 2023. In addition, we’ve dedicated resources to focus on filling open positions as quickly as possible to ensure proper staffing levels.
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