Is your team on board with your mission?
Though much of the way businesses communicate is external — advertising to customers, collaborating with stakeholders, sharing business success and so on — the importance of good internal communication should not be overlooked, as it can have a tremendous impact on employee retention and job satisfaction.
How good internal communication helps your business
Trust: Reliable, consistent communication helps build trust among a team. When leaders communicate consistently, employees know what is expected of them and why the company operates the way it does.
When significant business decisions are made, for example, clear internal communication can help employees understand the decision and get behind leaders’ decisions.
For example, employees who are worried about a company’s financial future tend to want to leave. Transparent internal communication through staff meetings, employee newsletters and emails can help employees understand the company’s business goals, how the business is working to achieve them — and how employees can help.
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