The term "Change Management" is defined by Prosci* as “the discipline that guides how we prepare, equip and support individuals to successfully adopt change in order to drive organizational success and outcomes.” At AJC, Change Management is not an ambiguous black box. Rather, Change Management is a process.
Why is it liberating to recognize that Change Management is a process? To know that we don’t have to be “born” with something, that we can “learn” it, allows us to use our growth mindset and frees us to try, assess, and improve on things. Understanding Change Management as a process to be learned can then follow the Focus on Improvement Virtuous Cycle, shown below.
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