Hi <<First Name>>

Library doors will open July 5th!!! 

We're so excited to see you again! 

Things will look a little different so here's what to expect:

• Limited library access only (no access to library shelves)
• Limit of 3 people at a time
• Masks will be required
• Physical distancing will be required 
• One person at the service counter at a time
• Appointments will be required, please call ahead
• Library staff will sanitize between customers

Picking up items

• Contactless pick up indoors
• By appointment only 
• Place requests using the library’s online Koha catalogue or by email or by phone 519-364-1420.
• See instructions on How to place holds on Koha
• Don’t have an online account set up? Call or email us to help you.
• Outdoor curbside service will still be available by request

Not sure what to request? Ask us for a GRAB BAG. Let us know by phone or email what you want, for example 3 Western novels, books on art and painting, or 5 picture books and we’ll pick a selection for you. 

See and choose items to borrow

• Arrange in advance to see a limited selection of material before you borrow
• Topics, themes or types of materials can be pre-selected by library staff 
• You may choose from the pre loaded selections
• Small selections may be pulled on demand
• Items not chosen will be sanitized and quarantined before being reshelved

Returning borrowed items

• Please use the exterior library drop box beside the West (10th Avenue) entrance 
• Returns can also be placed in the drop box at the front service counter
• Please do not hand returns to staff
• All library materials will be sanitized and quarantined for a minimum of 72 hours. Staff will observe all necessary safety precautions in handling materials

Computers available by request

• One computer workstation will be available by appointment
• You must book an appointment in advance
• Appointments will be limited to 45 minutes
• Appointments can be booked by phone or email
• Computer workstation will be sanitized between appointments

Printing, Copying and other courtesy services

• Use Pinch to remotely print in advance then pick up by appointment
• Learn how remote printing works
• Photocopying, faxing and scan to email services
• Purchase bag tags, pick up maps, tourist information, obituary research
• Pickup of council packages – by prior arrangement to prepare a copy
• Please call ahead of your visit

Library Hours

Monday 12:00 pm - 6:00 pm

Tuesday - Friday 10:00 am - 6:00 pm

Weekends - Closed

For more information contact us