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Video: Rogue Sales Professionals
It is not unusual to see significant conflict between sales and customer service. Claudia St. John discusses the problems that can occur when key team players go rogue in this HR Minute.
Holding employees accountable for performance as well as behavior is a necessary role of managers. We recommend you:
- Learn to identify and diagnose breakdowns in teams
- Understand how behavioral style contributes to those breakdowns
- Take steps to improve collaboration through improving trust, making and managing promises, and holding critical conversations
Affinity HR Group offers on-site and virtual workshops on a variety of leadership and HR topics! Connect with us at 877-660-6400 or contact@AffinityHRGroup.com.
If you missed our latest webinar on COVID workplace best practices click here to purchase the recording of COVID-What Now. We covered vaccine hesitancy, changing mask mandates, returning safely to work, and managing a hybrid workforce!
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The Monday HR Minute, brought to you by Affinity HR Group, is designed to provide you with practical, applicable human resources and management advice and information in a format that will take you 60 seconds or less to read. We believe that by dedicating just one minute a week to thinking about people management practices, business owners and managers can make enormous strides in improving workplace performance. |
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Affinity HR Group is a full service human resources consulting firm that specializes in advising small and medium-sized enterprises. Our services include recruiting and selection, HR policies and compliance, ad hoc HR support, compensation and performance management, and training and development. We are an endorsed HR partner of a number of leading national trade associations and offer free initial consultations and discounted services to their member companies.
Email us at contact@affinityhrgroup.com or call 877-660-6400.
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