Would it surprise you to learn the majority of the work is done in the discovery phase of an eCommerce site build project? If you build eCommerce sites for a living, how do you become the expert your clients want?
Jennifer Bourn says you must have their backs. Be there for your clients. Show up. Educate them. Talk about your process and don't stop. Invest in their experience and automate everything you can in your onboarding process.
Learn this and more from the conversation Jennifer had with Cory.
If you're a web design freelancer or part of a micro-agency, you'll definitely want to watch. Learn how to improve communication, reduce your project management time, boost your profit margins, and make more money.
Earn more, worry less — and ditch the unnecessary stress and uncertainty that threatens every small business and solopreneur.
And on that theme,
get Cory's free eBook:
6 Golden Rules for Making Time for Your Side Business.