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“We start every project with a question: Does this increase the creative possibilities for our merchants or does it not? This is the why behind everything we do.”

Tobi Lütke, Chief Executive Officer of Shopify
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Hello <<First Name>>—

Would it surprise you to learn the majority of the work is done in the discovery phase of an eCommerce site build project? If you build eCommerce sites for a living, how do you become the expert your clients want?

Jennifer Bourn says you must have their backs. Be there for your clients. Show up. Educate them. Talk about your process and don't stop. Invest in their experience and automate everything you can in your onboarding process.

Learn this and more from the conversation Jennifer had with Cory.

If you're a web design freelancer or part of a micro-agency, you'll definitely want to watch. Learn how to improve communication, reduce your project management time, boost your profit margins, and make more money.

Earn more, worry less — and ditch the unnecessary stress and uncertainty that threatens every small business and solopreneur.

And on that theme, get Cory's free eBook: 6 Golden Rules for Making Time for Your Side Business.
 
— Cory, Karen, and Dan
Did You Miss It?

Positioning for eCommerce Success with Jennifer Bourn

Get the flexibility and fulfillment you want from your eCommerce business.

Watch the replay with Cory Miller as he interviews Jennifer Bourn about selling eCommerce projects. Learn why discovery should be most of your work on client projects and how to be the expert they need.

Jennifer has been a graphic designer, a web designer, a microagency owner, a blogger, and a course creator. She thrives on writing, teaching, speaking, and mentoring freelancers.

Watch the Replay
Good Ideas

🤔 Insightful Ideas for eCommerce Entrepreneurs

Join our Facebook Group with the questions and stories you've encountered on your commerce journey!
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Do you have a topic or question you'd like us to explore in a webinar? Want to suggest yourself or someone else as a guest speaker? Just reply to this email and we'll get back to you. You can use our contact form too or give a shout @commercejourney on Twitter.
 
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