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Links

How a game of bingo is helping people get a jumpstart in MURAL's community.
What happened after Clubhouse opened the app to everyone?
Apple is shutting down conversation about remote work...
...Perhaps because it calls workplace inefficiencies into question.
“You wouldn’t feel bad about taking time off when sick. You shouldn’t feel bad about taking some time off when you’re sad."
Facebook's Kustomer deal is facing an EU antitrust investigation.
Activision Blizzard employees are standing up against the company's "abhorrent and insulting” response to its harassment lawsuit. (It's bad.)
Evidence generated by tech isn't just faulty, it endangers Black and Latinx people.

Events

Lunch & Learn: Community & Course Tools, August 5th at 5pm ET.

Jobs
New York City:

Lattice is hiring a Manager of Customer Support 💼
JetBlue is hiring a Manager of Customer Personalization ✈️
Etsy is hiring a Workforce Manager, Seller Risk Manager, and a Product Launch Content & Documentation Specialist
Dandy is hiring a Customer Experience (CX) Manager️
Kustomer is hiring an Implementation Manager️
Ro is hiring Member Experience Operations Managers - Systems & Platform and Workforce Planning
theSkimm is hiring a Community Manager

Other locations:

Help Scout is hiring a remote Director of Customer Success 🖥
Mixlab is hiring a Head of Customer Care in NYC or Los Angeles, CA 🧪
Airtime is looking for a Head of Community Success and Head of Community Development in Los Angeles, CA 🤳
Flickr is looking for a Senior Manager of Trust and Safety in the Bay Area of California or remote 📸
WarnerMedia is hiring a Senior Manager of Community Engagement in Burbank, CA 📺
Notion is hiring a remote Customer Support Expert 📝
Hungry Root is hiring a Customer Care Specialist in NYC or remote 🍠
Influitive is hiring a Community Coordinator in Toronto, Ontario 🍁
Patreon is hiring a Head of Education in LA, SF, or NYC
Point is hiring a Head of Customer Support in NYC, SF, or remote
PagerDuty is hiring a remote Director of Community
CustomMade is hiring a Team Lead - Customer Support in Cambridge, MA
MakeSpace is hiring a remote Senior Customer Support Manager with a preference for NYC or Phoenix, AZ
Spendesk is hiring a Senior Community Manager in Paris, France
Scratch Foundation is hiring a Community Moderation Manager, Community Moderator, and a Community Appeals Manager in Boston, MA or remote
JW Player is hiring a remote Support Engineer, iOS SDK
Array is hiring a remote Client Success Manager
Paxful is hiring a remote CX Operations Analyst

Tweet of the Week

Know a friend who could use some job search resources? Forward this newsletter to them! Have links, events, or jobs for us, or just want to say hi? Email us at hellowsnyc@gmail.com.

<3 This Week was brought to you by Carol, Senior Manager of Community at Flickr (we're hiring!).

Follow @wesupportnyc

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