ISSUE 041 : 24 SEPTEMBER 2021  |  VIEW IN BROWSER

Digital usages have become more prevalent in everyday lives, and it is especially crucial to protect both the customer and business which is paramount to success for every industry.

Apart from the standard username and password to allow a user to access their own account, BOLD. for Authentication offers comprehensive secure authentication executions. The most prominent among them is the Second Factor Authentication (2FA) in the form of One-Time Password (OTP) supported by various channels of deliveries, namely SMS, MMS, WhatsApp, Viber, Email and more.

Taking the banking industry as an example, BOLD. for Authentication powers more than 40 banks across Asia with 2FA for their online banking transactions, e-commerce purchases and credit card payment approvals, just to name a few. This ensures a secure experience for banking customers as they perform their banking transactions with peace of mind every time.

Let’s talk now to create a secure experience for your customers with BOLD.

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Customers are always in need for answers, and they typically engage directly with businesses through search results.

BOLD. for Google's Business Messages helps businesses to engage a direct chat with customers on Google Search, Maps or from their owned touchpoints (websites, app or social channels) in the moment of need for answers by combining the power of messaging and search.

With BOLD. for Google's Business Messages, businesses can add the chat call-to-action button on the search results to empower customer engagements in real-time with rich features and assistive experience. For example, they can chat directly with customers, provide quick responses and be accessible 24/7, which lead to quicker sales conversion, increase customer satisfaction and foster loyalty.

Let’s talk now to maximise your business search results.

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MACROKIOSK in partnership with WORQ hosted a virtual sharing session attended by startups, entrepreneurs, business owners and SMEs to help them scale in the digital economy.

Mr. Koh Yaw Fui (General Manager, Corporate Solutions, MACROKIOSK) provided insights about BOLD. solutions, MACROKIOSK’s proprietary Super Communication Platform as-a-Service (Super-CPaaS) which forms the core of all our solution components namely Communication, Payment, Relationship and Marketing.

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MACROKIOSK seeks to assist SMEs through its BOLD. FOR SME initiative to empower SMEs with what it takes to restart and create sustainability in their businesses with its scalable digital solutions as-a-service.

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MACROKIOSK is Asia’s leading digital technology company with a strong global presence. We are at the forefront of delivering innovative digital products and solutions that are scalable, secure and highly adaptable to businesses and individuals in the digital economy.
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