Aloha UHA Group Administrators,
This notice provides a high-level overview of our plans regarding the updates to our member ID cards to align with the No Surprises Act legislation. Below is what you and your employees can expect:
- All UHA members will receive a copy of their new member ID card before January 1, 2022. Please note that those members who recently joined UHA are likely to receive two ID card mailings within a short period of time.
- The updated UHA member ID card will reflect the following new information:
- medical plan annual deductible and annual maximum-out-of-pocket limits
- a QR code to direct them to our member portal login page
- updated contact information on the back of the card for assistance with their plan or benefits
- Frequently asked questions (FAQs) regarding the No Surprises Act will be posted on uhahealth.com in November.
Annual drug plan limits can be viewed by logging into a UHA member portal account. The login page can be accessed by:
- Scanning the QR code on the member ID card with a smartphone camera
- Visiting uhahealth.com/members on a desktop or tablet
For UHA members who do not currently have an Online Member Services account, registration is free and easy to set up via uhahealth.com/members/register.
Should you need assistance regarding this notice or any of your employees’ questions, please know that our team is standing by to help. Please contact your dedicated Client Services Liaison or Coordinator, or the Client Services team at clientservices@uhahealth.com or by phone at 808-532-4000 extension 358.
Mahalo,
Malcolm Leong
V.P. of Client Services
UHA Health Insurance
CLI-0053-100621
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