To start with, a big thank you to our tour leader, Nenad, Cargo Manager Switzerland for Air Canada, who did an excellent job.

The tour started at the cargo warehouse of Cargologic, the main provider of cargo services for many airlines operating to Switzerland. Nenad explained a lot about the procedures of air cargo, such as loading the units and use of refrigerated containers that are mainly used by the Swiss pharmaceutical industry.

The tour continued on the airside, passing the baggage area and finally, inside the terminal and by electric train to the E Gates to the parking position of the aircraft. We were able to visit the cockpit of the Dreamliner and stayed around the aircraft for 2 hours as we were able to watch the fueling, loading of the cargo and the baggage into the lower hold, having a close look at the huge engines, crawling up the card and looking at the bulkhold of the aircraft where last minute baggage is loaded as well as live animals. Margo, one of the participants, was allowed to sit inside the push back vehicle while pushing out the aircraft - a special experience for her.

All in all, a great tour on a wonderful Saturday afternoon with a lot of sunshine.