As 2021 draws to a close, we reflect on a year of significant change in the Property Management industry in Victoria. Over and above the challenges we all experienced in many ways during the extended COVID-19 related lockdowns in Victoria, our property management team also pivoted swiftly to ensure legislation and minimum standards pertaining to the new renting laws were implemented in a positive and professional manner for our clients. 
 
Our trades and contractors continued to support our efforts during the year, during and after business hours, to ensure that property maintenance was actioned in an efficient manner, to a high standard and at reasonable rates. We extend our sincere thanks and best wishes for their incredible service. 
 
On a personal note, I would like to take the opportunity to publicly thank my colleagues – our outstanding team of property professionals – for their commitment to always delivering exceptional service to our valued clients. A positive attitude and a great work ethic, together with your support and unwavering team spirit is greatly appreciated. 
 
On behalf of the property management team – myself, Liz, Rach W and Melissa – we wish you, our valued clients, a safe, happy and relaxing festive season. Enjoy a very well-earned break and we look forward to picking up where we left off upon our return to the office on Monday, January 10.