Response to West Suffolk Review
The NGO welcomes the publication by NHS England and NHS Improvement of the report of the independent investigation to review into raising concerns at West Suffolk NHS Foundation Trust.
The findings of the review illustrate what happens when speaking up is viewed as a threat, when those who speak up are the focus, rather than the matters raised.
Dr Chidgey-Clark said, “The review into the events at West Suffolk are a reminder to all organisations to respond in the spirit of the principles of Freedom to Speak Up when workers speak up – wherever, however and whoever they speak up to.
“If workers do not feel they have the freedom to speak up, that they will be listened to without judgement, and that actions will be investigated impartially, quality and safety suffers.
“The CQC’s decision to downgrade the Trust’s rating illustrates the centrality of Speak Up, Listen Up, Follow Up behaviours to any assessment of an organisation’s safety and quality.”
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