We want to make sure it is as easy as possible for you to contact us about our services.
If you need to speak to PCS about any of our services then click on the blue button below to find out how to get help. Alternatively, you can book into one of our 'drop-in' sessions with Dr Andy Hilton and Nicki Doherty.
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Extended Access service - DNAs
Appointments within the Extended Access service continue to be in high, however, this appears to be accompanied by a high number of DNAs. We have made some internal changes to the way we manage DNAs, which seems to have made a difference over the last week for Hot patients. There has been one instance reported, where a patient was given the incorrect address leading to a DNA. Please be aware in standing up new hot hub capacity quickly, the same S1 module has been used for multiple locations. Therefore the modules registered address which is visible to the staff making the booking is generic, and the site name is listed as Sloan PCS Hub/Melrose hot hub. Please ensure staff give out the correct location for the hot hubs when booking.
At weekends for cold sessions we are still experiencing high DNA’s, which we believe is in part due to the nature of advanced booking. It has been reflected that often patients do not understand how to cancel the appointment if it is no longer required. To remedy this please could we ask practices remind staff booking appointments to advise the patients to call PCS on 0114 322 3100 if they can no longer attend.
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Request for clinical input – Digital Joint Venture
Many thanks to those that have volunteered to be involved in the Digital Joint Venture Reference Group. As we shape the detail on how the group will input to the initiative, we have identified that we would really benefit from additional clinical input.
If you are a GP or a Nurse and have an interest in being involved, we would very much appreciate your input. We will remain flexible on when you are able to be involved, and will keep time commitment for meetings to an absolute minimum. If you are a GP or a Nurse, and happy to have an involvement, please enter your details via the button below. Many Thanks
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The Shame and Medicine Research Project
The Shame and Medicine Research Project is funded by the Wellcome Trust. The research aims to increase understanding of the role self-consciousness and shame in doctors has on doctors/clinicians and care-delivery. The study is currently recruiting GPs at any stage of their training who are willing to share their experiences of shame or negative self-conscious experiences.
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ANP in Hubs
We sent out a Service alert out on Wednesday this week in regards to ANP in Hubs.
As advised in previous Service Updates, practices are now able to make appointments with Advance Nurse Practitioners in two of the Extended Access Hubs in-hours, These will support practices in dealing with on the day urgent care needs, the sites are Fairlawns 621 Middlewood Road and Woodhouse Health Centre 5-7 Skelton Lane.
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City Wide Hub Usage Report
We have committed to sharing with you utilisation data for the hubs across the city. Variation in utilisation happens for a range of reasons and in some places offers the opportunity for improvement and others is entirely right. We’re keen to work with practices and networks to ensure optimal utilisation and will be developing this approach further during 2022. If you have any queries please do not hesitate to contact us via pcs.enquiries@nhs.net.
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Training for PCN staff (New suicide prevention course.)
Register below for free CPR, Safeguarding, and fire safety training sessions which are available to any PCN-employed staff. These sessions are provided by Primary Training Solutions.
We have now included a new course that was specifically requested by the Clinical Directors for PCNs.
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Suicide prevention course
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Register your interest areas and any research requests
Please register your interest areas, so we can contact you directly when any opportunity arises to be involved in project development or similar.
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PCS 'drop-in' sessions
The PCS team is always keen to hear about anything you would like to raise with us in the way of feedback or any ideas you may have on how we might shape things going forwards.
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