New Release: Managing Abandoned Orders with Cart Timer!

Happy New Year, Hey!

Our latest release, the cart timer, will help streamline registration with products that have limited availability and specific quotas.

Our new cart timer functionality has the following benefits:

Creates an urgency to make a purchase
Increases your conversion rate by decreasing abandoned carts
Enhances targeting of potential customers that can buy in the future

Once a product is added to a user's cart, a timer will begin and be visible at the top of the page, in red. If payment is completed before the timer runs out, the product will be kept in the user's cart and a spot of the quota (if there is one) will be taken up.

If the user abandons registration, based on the settings you select, the product will either be marked as abandoned, removed from their cart, or moved to the waitlist. Once this happens, the spot for the products quota (if there is one), will be released.

We have provided settings that allow you to customize how this process works at the project level.

You can select what counts as paid for, which products the timer applies to, and how many minutes users have to complete payment.

If you choose to have abandoned carts marked as waitlisted or abandoned, you can also filter for these users in User Management for future marketing and communication.

Learn more by watching the video below. A help article is here for specifics on how and where to customize the settings in your project.

Two new admin types are now available to increase the ways in which your team can access your Regpack account data.

The addition of the “API admin” allows organizations to perform 3rd party integrations as needed. If you'd like to utilize our API, you must purchase an API admin for your organization.

For more information and to receive the API docs after admin purchase, please contact Support.

The addition of the “Financial Admin” will allow authorized individuals to access sensitive payment information and speak to Regpack representative(s)/contractor(s) regarding that information.

This admin license is offered at a 50% reduction to our Super Admin license and will be available next month.

Join Client Success Managers Dena and Connor for 15-minute chats (with prizes!), twice a month.

The next chat is January 27th at 12pm EST / 9am PST. Click the image above to sign up for updates and the link to join!

Chats will focus on ways to work with your Regpack data and our best practice tips.

Have any pressing questions? Jump on the call. Dena and Connor are there to answer any questions you have :-)