We hope everyone had a great start to the New Year.  As noted in last week's email, we made a lot of progress in 2021, we are working on many projects for the new year.  Some are small, some are big, some boring and some fun.  Do you love Solterra Resort as much as I do?  Do you want to know how you can help?  It's easy, if you are walking the community and you see a piece of trash, pick it up.  If you see a lot of trash, contact me so I can get maintenance out to take care of it quickly.  This includes on your street.  Our maintenance person, Ray, is now full time and you will see him out and about in the community.  All of us do not want trash laying around the community.  If you have a large bulk item, call the clubhouse to schedule a pickup.  Please don't just sit out large items thinking that it is going to be picked up because it will not be picked up unless scheduled. If you see something that needs to be fixed around the community, let us know. 

Solterra Resort now has a new Assistant Community Association Manager.  Jeanette Perez comes to us from a teaching background with over 18 years as a teacher for Orange County Public Schools.  Jeanette grew up in Florida and is currently an Orlando resident.  She is very excited to be part of our Solterra Family.  Please welcome Jeanette and come say hello if you are at the Amenity Center. 

 

Amenity Codes
January 5869#
February 8629#

Please give your guests the current code for the month.  We have several guests every day coming to the amenity center without the correct code. While this is not a huge deal right now, in a few short weeks, it will be dozens of people without the code.  The codes are posted in advance on the www.SolterraHOA.com website under Documents and listed on the Events Calendar. Sign in is required.  Please do not screen shot the codes and send them to your guests.
 

Bike week is quickly approaching and we want everyone to enjoy their stay at the resort.  Please advise your guests that there is a 25 mph speed limit inside the resort. Motorcycles must be parked in your driveway. Our documents state they must be parked inside an enclosed garage, but we will not be enforcing that rule for the week,  Those bikes that have very loud exhaust systems should be driven slowly through the community so as not to disturb other guests.   We will be having the sheriff patrol our streets that week to keep bikers from racing up and down the streets. 

Please also advise them that the county has a noise ordinance that is in effect 24 hours a day and after 10pm we have quiet hours at the resort which means even kids being loud in the pool is not acceptable if the neighboring guests can hear them inside the home. 

Please speak with your children about trespassing on other people's lawns and touching items in their yards.  We have had an incident where kids turned off the pool pump to a homeowner's pool.  Thankfully, the homeowner was home and saw on camera what they were doing.  This is not funny, a joke or simple prank, this could very easily result in hundreds of dollars in expenses if the homeowner was out of state or the country.  The homeowner is not pursuing any charges at this time, but should it happen again, they may consider charges against the offending children.  

Below is a graphic for you to place in your guest books if you allow pets in your home. We have many guests that are letting their dogs out loose.  Loose animals are a liability.  Leash requirements and picking up after your pet are county ordinances and can result in a fine for the pet owner.  

Please visit us at www.SolterraHOA.com for more information.

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