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We are excited to announce the release of a new assessment!
MultiChat Basic Customer Service Skills measures:
- Attention to Detail
- Courtesy
- Effectiveness
- Judgment
- Handling Upset Customers
Highlights
Simulate realistic customer service scenarios
- Cutting edge framework that mirrors more modern chat environments
- Research-focused competencies
- Mobile-first design
- Minimal, 15-minute candidate time commitment
- Pairs easily with other assessments
- Can be taken on a Mobile device or PC
Put your best foot forward with an assessment candidates will enjoy completing and your clients will look forward to reviewing.
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